Is Independence Village a good company to work for?

Independence Village has an overall rating of 4.8 out of 5, based on over 452 reviews left anonymously by employees. This rating has increased by 9% over the last 12 months. 95% of employees would recommend working at Independence Village to a friend and 95% have a positive outlook for the business. The best reviews about Independence Village have been left by employees working as Executive Director , Front Desk Receptionist and Wellness Director .

Does Independence Village pay their employees well?

According to anonymously submitted Glassdoor reviews, Independence Village employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at Independence Village. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Independence Village?

95% of Independence Village employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Independence Village 4.5 out of 5 for work life balance, 4.8 for culture and values and 4.8 for career opportunities.

What are the top reviewed jobs at Independence Village?

Executive Director (18) , Server (17) , Front Desk Receptionist (16) , Wellness Director (16) , Housekeeper (14) , Life Enrichment Assistant (14) , Resident Assistant (10) , Life Enrichment Director (9) , Receptionist (9) , Certified Nursing Assistant CNA (8) , Executive Chef (8) , Food Server (8) , Community Specialist (7) , Lead Receptionist (7) , Cook (6)

What are the pros of working at Independence Village according to real employee reviews?

"staff is great and friendly" ((in 35 reviews)); "Great management" ((in 19 reviews)); "Great people to work for and with." ((in 18 reviews)); "The residents are amazing and I love interacting with them everyday" ((in 18 reviews)); "Positive employee first culture." ((in 10 reviews))

What are the cons of working at Independence Village according to real employee reviews?

"Pay is low compared to competitors at other retirement communities" ((in 18 reviews)); "Communication can be lacking and confusing at times." ((in 7 reviews))

What are the top reviewed Independence Village locations?

Plymouth , White Lake , Grand Ledge , Oxford , Midland , Frankenmuth , Petoskey , Avon Lake , Aurora , Brighton , Ames , Columbus , Indianapolis , Zionsville , Fishers , Ankeny , Detroit , Pella , Milford , Saginaw , Avon , Noblesville , Des Moines , Waukee , Howell , Madison Heights , Northville , Walled Lake , Waterford , Michigan Center

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Independence Village

Independence Village reviews

4.8

95% would recommend to a friend

(448 total reviews)

John Fitzpatrick

96% approve of CEO

95% positive business outlook

Ratings by category

4.8

Culture & values

4.8

Diversity & inclusion

4.8

Career opportunities

4.7

Senior management

4.5

Work/Life balance

4.4

Compensation and benefits

Independence Village has an employee rating of 4.8 out of 5 stars, based on 448 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Independence Village employee rating is 40% above average for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

448 reviews

1.0

Aug 24, 2015

I would never work here again

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

None, there are no pros here

Cons

Rude people in management, awesome e residents, rude supervisors

Independence Village Response

10y

We are really sorry that working at Independence Village wasn't a positive experience for you. While it is clear there are some things we can improve on we do appreciate and value our employees. Thank you for your feedback and for letting us know areas that we can take a deeper look at so that we can continue to grow and provide a great experience for our employees.

1.0

Aug 10, 2015

Kitchen

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The residents are great there and are very nice. It was great learning about them.

Cons

Very Bad Management and they all have power trips and the kitchen is nasty and the residents hate the food..For the amount money they pay a month you would think they would make food they like but the dont care ..lots of problems there .

Independence Village Response

10y

We agree that the residents are great! We love being able to provide a loving and caring environment for them. We are sorry that your experience here was less than positive and appreciate you leaving us feedback so that we can continue to make changes and improvements. Our culinary team puts in a lot of effort to make sure our residents enjoy every dining experience. We encourage all residents to submit their own recipes so that our chefs can recreate their favorite meals. Thank you so much!

5.0

Jun 8, 2015

Excellent

Housekeeper

Recommend

CEO approval

Business Outlook

Pros

Residents are great the coworkers are great great place to work great atmosphere

Cons

When residents pass away you get attached

Independence Village Response

10y

It is very difficult when we lose residents that we are deeply about. Thank you for making a difference in their lives. Thank you for letting us know it was a great experience for you. Your feedback lets us know what we are doing right and we appreciate it!

Viewing 433 - 435 of 448 Reviews

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I would never work here again

Kitchen

Excellent

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