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Independence Village

Engaged Employer

Independence Village reviews

4.8

95% would recommend to a friend

(448 total reviews)

John Fitzpatrick

96% approve of CEO

95% positive business outlook

Independence Village has an employee rating of 4.8 out of 5 stars, based on 448 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Independence Village employee rating is 40% above average for employers within the Healthcare industry (3.4 stars).

Reviews by job title

448 reviews
3.0
Nov 6, 2015

Thunderdome

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Company likes to promote from within, which can be beneficial, although sometimes you end up with the wrong person in the wrong position. Their wages are fair and bonuses generous. For the most part it is a good place to work, as long as you are not the type of person who need positive feedback. The residents and their families more than make up for it.

Cons

Lack of communication and structure, repeated changes in chain of command could be frustrating. The only memos they ever sent out were from the payroll department regarding changes to pay dates. The company is growing and I know they will figure it out.

avatar
Independence Village Response
10y
Thank you for your advice and feedback. We agree that we are not perfect but appreciate your faith in our ability to figure it out. We are sincerely dedicated to our employees and will continue to make every attempt to improve communication and processes. We promote a positive environment and want to make sure all employees know what they’re doing well every day. Thank you for letting us know what you experienced so that we can keep growing stronger and better!
5.0
Oct 23, 2015
Recommend
CEO approval
Business Outlook

Pros

I was the Executive Chef at Independence Village of Brighton Valley for two years and was recently promoted/transferred to my new role as Executive Chef of StoryPoint Saline/Ann Arbor. I love the diversity of food that I am able to create. Our residents represent a cross section of a wide variety of demographics and their tastes in food reflect that variety. In any given week, I am able to serve vegetarian foods, classical French cuisine, regional American foods, Homestyle foods, ethnic food, and modernistic cuisine. All in the same week! Our company employs Chef's at all of our properties, not kitchen supervisors or dietary managers. Our culinary department is really not what you think of when you think of a kitchen at a senior living facility. We practice scratch cooking, buy fresh meats seafood and produce, and utilize classical and avant garde cooking techniques. Many of our chefs are ACF certified and compete in ACF sanctioned competitions regularly. Ever since I can remember, I have always been comfortable spending time with seniors. I enjoy hearing their stories and sharing in their rich life experiences. Every night when I walk the dining room and talk to the residents, I feel like I’m at my grandparents’ house talking to family. I come from a private country club background and I can tell you that cooking for seniors is infinitely more rewarding than cooking for golfers. I am inspired by the commitment of our company to create the absolute best experience with every person, in every interaction, every minute of every day. At StoryPoint and Senior Villages, these aren’t just words on paper. Every employee from the highest level executive to the nighttime dishwasher lives it. Our company has an Employee first, leadership philosophy that enables us to take the best possible care of our residents while enjoying it the whole time. We are in the business of changing the lives of our residents and their family members. We happen to accomplish that goal by providing exceptional housing, care, and food, but the end result is changing people’s lives in a positive way. When you look at what you do through that lens, it changes your whole perspective. Healthcare foodservice has a bad reputation of plugging residents and patients into categories and seeing them as numbers. I have always made it a priority to learn my residents individual tastes, likes, and dislikes and tailor our menu choices to them and this company gives our chefs the freedom to do this.

Cons

Developing personal relationships with residents is natural when you spend so much time interacting with them. It can be very difficult when you lose a resident that you are close to which, unfortunately because of the nature of our business, happens from time to time.

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Independence Village Response
10y
It is absolutely inspiring to read WHY you love working for Independence Village...the residents. Each person who walks through the doors recognizes that kind of commitment and passion and it sets us apart. The Culinary department is one of our "Shining Stars" and we value everything that you do! Nurturing the body....nourishes the soul. Thank you!
5.0
Oct 9, 2015

The Best!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great place to work! Awesome company with an awesome vision and growth plan!

Cons

I cannot think of any!

avatar
Independence Village Response
10y
We are definitely growing and value all of our employees! It means a lot that you enjoy working with us. Keep up the feedback because we listen and want to keep moving things in the right direction! Thank you!
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Glassdoor has 452 Independence Village reviews submitted anonymously by Independence Village employees. Read employee reviews and ratings on Glassdoor to decide if Independence Village is right for you.