Is Independence Village a good company to work for?

Independence Village has an overall rating of 4.8 out of 5, based on over 452 reviews left anonymously by employees. This rating has increased by 9% over the last 12 months. 95% of employees would recommend working at Independence Village to a friend and 95% have a positive outlook for the business. The best reviews about Independence Village have been left by employees working as Executive Director , Front Desk Receptionist and Wellness Director .

Does Independence Village pay their employees well?

According to anonymously submitted Glassdoor reviews, Independence Village employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at Independence Village. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Independence Village?

95% of Independence Village employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Independence Village 4.5 out of 5 for work life balance, 4.8 for culture and values and 4.8 for career opportunities.

What are the top reviewed jobs at Independence Village?

Executive Director (18) , Server (17) , Front Desk Receptionist (16) , Wellness Director (16) , Housekeeper (14) , Life Enrichment Assistant (14) , Resident Assistant (10) , Life Enrichment Director (9) , Receptionist (9) , Certified Nursing Assistant CNA (8) , Executive Chef (8) , Food Server (8) , Community Specialist (7) , Lead Receptionist (7) , Cook (6)

What are the pros of working at Independence Village according to real employee reviews?

"staff is great and friendly" ((in 35 reviews)); "Great management" ((in 19 reviews)); "Great people to work for and with." ((in 18 reviews)); "The residents are amazing and I love interacting with them everyday" ((in 18 reviews)); "Positive employee first culture." ((in 10 reviews))

What are the cons of working at Independence Village according to real employee reviews?

"Pay is low compared to competitors at other retirement communities" ((in 18 reviews)); "Communication can be lacking and confusing at times." ((in 7 reviews))

What are the top reviewed Independence Village locations?

Plymouth , White Lake , Grand Ledge , Oxford , Midland , Frankenmuth , Petoskey , Avon Lake , Aurora , Brighton , Ames , Columbus , Indianapolis , Zionsville , Fishers , Ankeny , Detroit , Pella , Milford , Saginaw , Avon , Noblesville , Des Moines , Waukee , Howell , Madison Heights , Northville , Walled Lake , Waterford , Michigan Center

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Independence Village

Independence Village reviews

4.8

95% would recommend to a friend

(448 total reviews)

John Fitzpatrick

96% approve of CEO

95% positive business outlook

Ratings by category

4.8

Culture & values

4.8

Diversity & inclusion

4.8

Career opportunities

4.7

Senior management

4.5

Work/Life balance

4.4

Compensation and benefits

Independence Village has an employee rating of 4.8 out of 5 stars, based on 448 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Independence Village employee rating is 40% above average for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

448 reviews

3.0

Apr 13, 2018

Okay

Food server

Recommend

CEO approval

Business Outlook

Pros

Good service and nice staff.

Cons

Ridiculous pricing, some rude people, kitchen could be better. could have better food and service from the kitchen staff (excluding servers)

1.0

Jan 6, 2018

Sales

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Working with the residents other than that there are no pros

Cons

Worst management experience of my life

Independence Village Response

Hello, Thank you for leaving us feedback. Upon receiving your review and finding no record of a sales employee that meets this length of employment, we have little information on the details of your review. Our current Community Specialist at Independence Village of Aurora has a healthy track record and continues to impress us, as well as our residents and prospects. We are curious about your experience with our company and would appreciate an opportunity to discuss it in more depth. Please contact Alison Krumm at (810)220-2606 at your earliest convenience. Thank you.

1.0

Dec 7, 2017

Sales

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Co workers, possible expansion, nice facility, good food

Cons

Didn’t pay what they promised, very disorganized , watch out! Fake reviews on here because this company is shady !!

Independence Village Response

Hello, Thank you for leaving a review. Unfortunately, after looking at the details of your review, we are unable to find an employee that meets the criteria outlined in your review. We can assure you that all of our reviews adhere to Glassdoor’s expressed guidelines. We would like to talk with you further to discuss your concerns. Please reach out to Alison Krumm at (810)207-1288 at your earliest convenience. Thank you.

Viewing 19 - 21 of 448 Reviews

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Okay

Sales

Sales

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