Does Independent Bank (MI) pay their employees well?

According to anonymously submitted Glassdoor reviews, Independent Bank (MI) employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Independent Bank (MI). This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Independent Bank (MI)?

87% of Independent Bank (MI) employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Independent Bank (MI) 3.8 out of 5 for work life balance, 4.5 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Independent Bank (MI)?

Bank Teller (12) , Teller (9) , Assistant Vice President (4) , Client Service Associate (4) , Customer Service Associate (4) , Assistant Manager (3) , Client Service Specialist (3) , Customer Service Representative (3) , Manager (3) , Assistant Bank Manager (2) , Commercial Credit Analyst (2) , Loan Processor (2) , Part Time Teller (2)

What are the pros of working at Independent Bank (MI) according to real employee reviews?

"Good work life balance" ((in 7 reviews)); "Great culture, very realistic when it comes to sales." ((in 5 reviews)); "Great staff" ((in 4 reviews)); "The coworkers were amazing." ((in 3 reviews)); "Everyone was super friendly and even had an Amazing manager named Amy!" ((in 3 reviews))

What are the cons of working at Independent Bank (MI) according to real employee reviews?

"Pay is low, expected to absorb job responsibilities of employees who leave" ((in 9 reviews)); "Poor management" ((in 8 reviews)); "Continuous Training Emphasis on product sales" ((in 3 reviews))

What are the top reviewed Independent Bank (MI) locations?

Grand Rapids , Ionia , Lansing , Saginaw , Bay City , Troy , Auburn , Detroit , Caro , Ann Arbor , Battle Creek , University Center , Cedar Springs , Okemos , Mount Pleasant , Suttons Bay , Traverse City , McKinney

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Independent Bank (MI)

Independent Bank (MI) reviews

4.1

87% would recommend to a friend

(106 total reviews)

William "Brad" Kessel

97% approve of CEO

79% positive business outlook

Ratings by category

4.5

Culture & values

4.1

Diversity & inclusion

3.8

Work/Life balance

3.8

Career opportunities

3.5

Senior management

3.4

Compensation and benefits

Independent Bank (MI) has an employee rating of 4.1 out of 5 stars, based on 106 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Independent Bank (MI) employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

106 reviews

5.0

Nov 25, 2025

Loved it here

Customer service associate

Recommend

CEO approval

Business Outlook

Pros

In depth training, great benefits and flexibility

Cons

Controlling higher management, safety risks

4.0

Oct 20, 2025

Great people

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

Great culture, very realistic when it comes to sales.

Cons

Low pay for the work

5.0

Sep 10, 2025

Great workplace

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Easy job Friendly coworkers Flexible

Cons

Sales pusher Some weekends Low pay

Viewing 4 - 6 of 106 Reviews

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Jobs at Independent Bank (MI)

Assistant Bank Manager

Part Time Client Service Associate (Bank Teller/Personal Banker)

Part Time Client Service Associate (Bank Teller/Personal Banker)

Full Time Client Service Associate

Part Time Floating Client Service Associate (Bank Teller/Personal Banker)

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Independent Bank (MI)

Independent Bank (MI) reviews

Ratings by category

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Reviews by job title

Loved it here

Great people

Great workplace

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