-No training proocess designed to help people succeed.
-Everyone doesn't like to take responsibility if mistakes happen and just point fingers, no one actually wants to fix issues with clients or help them.
-Work that takes maybe 1-3 days to complete, drags on for a couple to a few weeks due to lack of a drive on senior management.
-Loan officers continuously ignore client emails and phone calls.
-Systems used for inventory tracking of loans is outdated, still relying on paper based system with a large room of files that get misplaced and client documents mixed with the wrong folder (different client folders).
-Every employee in a higher position likes to flex their muscle over the person(s) below them and speak to them in a condescending manner.
-Unprofessional in every way one can think of from inappropriate jokes, no responsibility taken or ownership of work and projects, systems faulty, lack of empathy,
-Pay for analysts, senior analysts, and leads are at least 15%-25% below the market compared to similar or same positions at other financial institutions and banks.
-Healthcare insurance coverage is poor.
-PTO is laughable and sick time is not to be used because when you call out, supervisors will make you feel guilty for leaving work, but if you come in visibly sick they scold you for coming in and "getting everyone sick".
