Does Independent Health pay their employees well?

According to anonymously submitted Glassdoor reviews, Independent Health employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Independent Health. This rating has improved by 14% over the last 12 months.

How satisfied are employees working at Independent Health?

38% of Independent Health employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Independent Health 4.0 out of 5 for work life balance, 3.3 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Independent Health?

Customer Service Representative (9) , Customer Service Representative (CSR) (5) , Anonymous (4) , Project Manager (4) , Manager (3) , Member Service Representative (3) , Supervisor (3) , Director (2) , Intern (2) , QA Analyst (2) , Research Analyst (2)

What are the pros of working at Independent Health according to real employee reviews?

"Great benefits, lots of paid time off" ((in 28 reviews)); "great people to work with" ((in 17 reviews)); "as the title of the review describes, the company has a great culture for its employees and I am very happy with the people I work with." ((in 12 reviews)); "The people, work from home, best place ever" ((in 12 reviews)); "The pay was good" ((in 9 reviews))

What are the cons of working at Independent Health according to real employee reviews?

"Lack of parking" ((in 4 reviews)); "Within the service level upper management is horrible." ((in 4 reviews)); "Too much favoritism and internal politics." ((in 4 reviews)); "You are better off applying somewhere else because there's no room for advancement and you will be treated like an outsider." ((in 4 reviews)); "This creates mediocre leadership." ((in 3 reviews))

What are employees saying about Independent Health layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Independent Health layoffs and their outlook for job security at Independent Health in 2026.

What are the top reviewed Independent Health locations?

Buffalo , Williamsville , Amherst , Edison , Lakewood , New York , Dallas

Independent Health reviews

3.2

38% would recommend to a friend

(178 total reviews)

Michael W. Cropp

55% approve of CEO

15% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Independent Health has an employee rating of 3.2 out of 5 stars, based on 178 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Independent Health employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

178 reviews

2.0

Mar 27, 2024

Great Company/Not a Great Department

Coordination of benefits

Recommend

CEO approval

Business Outlook

Pros

Benefits; Remote and Work/Life Balance

Cons

Management; Phones; Customers and Workload

5.0

Mar 2, 2024

A forward thinking company that actually cares about the employee

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

A company that is always looking toward the future with regard to technology, health & healthcare. A company that actually cares about the employee. Also, a great culture of compassionate and like-minded people who are goal driven.

Cons

There are some in senior management that have been there for a very long time and are old school. Both in theory and in practice which is not consistent with the rest of the company.

4.0

Feb 13, 2024

Overall, great

Research analyst

Recommend

CEO approval

Business Outlook

Pros

Work from home Stable hours Pretty good benefits

Cons

Separation of work and home life can be difficult in the wfh environment. Workload/expectations can vary for different parts of the year, with some time periods being very demanding.

Viewing 40 - 42 of 178 Reviews

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Jobs at Independent Health

Customer Service Representative

Accountant-Intermediate

Corporate Wellness Specialist