Does Independent Health pay their employees well?

According to anonymously submitted Glassdoor reviews, Independent Health employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Independent Health. This rating has improved by 14% over the last 12 months.

How satisfied are employees working at Independent Health?

38% of Independent Health employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Independent Health 4.0 out of 5 for work life balance, 3.3 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Independent Health?

Customer Service Representative (9) , Customer Service Representative (CSR) (5) , Anonymous (4) , Project Manager (4) , Manager (3) , Member Service Representative (3) , Supervisor (3) , Director (2) , Intern (2) , QA Analyst (2) , Research Analyst (2)

What are the pros of working at Independent Health according to real employee reviews?

"Great benefits, lots of paid time off" ((in 26 reviews)); "Great people to work with" ((in 19 reviews)); "Work from home, flexibility, great benefits" ((in 13 reviews)); "as the title of the review describes, the company has a great culture for its employees and I am very happy with the people I work with." ((in 11 reviews)); "Great coworkers." ((in 8 reviews))

What are the cons of working at Independent Health according to real employee reviews?

"no room to grow, low pay" ((in 9 reviews)); "Lack of parking" ((in 4 reviews)); "Recent mandatory schedule changes make work life balance a little harder." ((in 4 reviews)); "This creates mediocre leadership." ((in 4 reviews)); "You are better off applying somewhere else because there's no room for advancement and you will be treated like an outsider." ((in 4 reviews))

What are employees saying about Independent Health layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Independent Health layoffs and their outlook for job security at Independent Health in 2026.

What are the top reviewed Independent Health locations?

Buffalo , Williamsville , Amherst , Edison , Lakewood , New York , Dallas

Independent Health reviews

3.2

38% would recommend to a friend

(178 total reviews)

Michael W. Cropp

55% approve of CEO

15% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Independent Health has an employee rating of 3.2 out of 5 stars, based on 178 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Independent Health employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

178 reviews

4.0

Aug 23, 2015

Great Employer

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The overtime is minimal in the IT department. Employees usually stay a long time at the company due to the great benefits. There is a lot of holiday and vacation time and they are flexible if you need time off for family/time with your kids.

Cons

Every five years there seemed to be a turn over in the regime of the IT department. A CIO would get replace then fire all the current managers and bring in all their friends and managers from another company and it would change the structure of the whole department for the worse.

2.0

Nov 17, 2014

Public gets red shirt treatment. Employees get pink slip treatment.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great benefits and employee perks.

Cons

No appreciation for long-term, dedicated employees and there's no job security. They care more about their public image than how they treat their staff. Employees are made to feel "disposable". IH thinks nothing of taking your livelihood away. Management staff spend too much time in meetings instead of managing their staff. The original executive leadership group knew their stuff and treated employees with dignity and fairness. The current executive leadership group could care less about anyone but themselves and how they can increase their bonuses.

5.0

Nov 1, 2014

Good employer

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Everything was good . The staff is friendly and well trained.

Cons

No bad things to say .

Viewing 43 - 45 of 178 Reviews

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Jobs at Independent Health

Customer Service Representative

Corporate Wellness Specialist

Provider Relations Representative