Does Independent Health pay their employees well?

According to anonymously submitted Glassdoor reviews, Independent Health employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Independent Health. This rating has improved by 14% over the last 12 months.

How satisfied are employees working at Independent Health?

38% of Independent Health employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Independent Health 4.0 out of 5 for work life balance, 3.3 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Independent Health?

Customer Service Representative (9) , Customer Service Representative (CSR) (5) , Anonymous (4) , Project Manager (4) , Manager (3) , Member Service Representative (3) , Supervisor (3) , Director (2) , Intern (2) , QA Analyst (2) , Research Analyst (2)

What are the pros of working at Independent Health according to real employee reviews?

"Great benefits, lots of paid time off" ((in 26 reviews)); "Great people to work with" ((in 19 reviews)); "Work from home, flexibility, great benefits" ((in 13 reviews)); "as the title of the review describes, the company has a great culture for its employees and I am very happy with the people I work with." ((in 11 reviews)); "Great coworkers." ((in 8 reviews))

What are the cons of working at Independent Health according to real employee reviews?

"no room to grow, low pay" ((in 9 reviews)); "Lack of parking" ((in 4 reviews)); "Recent mandatory schedule changes make work life balance a little harder." ((in 4 reviews)); "This creates mediocre leadership." ((in 4 reviews)); "You are better off applying somewhere else because there's no room for advancement and you will be treated like an outsider." ((in 4 reviews))

What are employees saying about Independent Health layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Independent Health layoffs and their outlook for job security at Independent Health in 2026.

What are the top reviewed Independent Health locations?

Buffalo , Williamsville , Amherst , Edison , Lakewood , New York , Dallas

Independent Health reviews

3.2

38% would recommend to a friend

(178 total reviews)

Michael W. Cropp

55% approve of CEO

15% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (178 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Independent Health has an employee rating of 3.2 out of 5 stars, based on 178 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Independent Health employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

178 reviews

4.0

Sep 5, 2014

Great Place

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

State of the art technology. The architecture this company is developing is what other health care plans strive to reach. Significant dollars invested in training this year. Great mission. This company has a belief in bettering the health of every member.

Cons

Sometimes the hours are a bit long. The company has a lot going on and it requires a lot of effort to get there.

3.0

Sep 15, 2013

General

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Family oriented; commitment to the community; patient(member) centric; good compensation

Cons

glass ceiling exists; male dominated executive team; tends to hire externally for higher positions, limiting promotion growth from within.

3.0

Jul 6, 2012

Good benefits - but middle management is destroying this company.

Claims

Recommend

CEO approval

Business Outlook

Pros

Great benefits - pay almost nothing for family coverage Good hours PTO system is good

Cons

Middle management - too many chiefs, not enough indians. Very hard to advance unless you know people personally in hiring positions. Procedure documentation is AWFUL. No consistency to manuals, which makes training terrible. So many women in organization = lots of gossip/drama.

Viewing 46 - 48 of 178 Reviews

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Jobs at Independent Health

Customer Service Representative

Corporate Wellness Specialist

Provider Relations Representative