Does Independent Health pay their employees well?

According to anonymously submitted Glassdoor reviews, Independent Health employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Independent Health. This rating has improved by 14% over the last 12 months.

How satisfied are employees working at Independent Health?

38% of Independent Health employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Independent Health 4.0 out of 5 for work life balance, 3.3 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Independent Health?

Customer Service Representative (9) , Customer Service Representative (CSR) (5) , Anonymous (4) , Project Manager (4) , Manager (3) , Member Service Representative (3) , Supervisor (3) , Director (2) , Intern (2) , QA Analyst (2) , Research Analyst (2)

What are the pros of working at Independent Health according to real employee reviews?

"Great benefits, lots of paid time off" ((in 28 reviews)); "great people to work with" ((in 17 reviews)); "as the title of the review describes, the company has a great culture for its employees and I am very happy with the people I work with." ((in 12 reviews)); "Friendly staff, work from home" ((in 12 reviews)); "Great coworkers." ((in 7 reviews))

What are the cons of working at Independent Health according to real employee reviews?

"no room to grow, low pay" ((in 8 reviews)); "This creates mediocre leadership." ((in 5 reviews)); "Lack of parking" ((in 4 reviews)); "Salary is billed as "competitive" but not great." ((in 4 reviews)); "Too much favoritism and internal politics." ((in 4 reviews))

What are employees saying about Independent Health layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Independent Health layoffs and their outlook for job security at Independent Health in 2026.

What are the top reviewed Independent Health locations?

Buffalo , Williamsville , Amherst , Edison , Lakewood , New York , Dallas

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Independent Health

Independent Health reviews

3.2

38% would recommend to a friend

(178 total reviews)

Michael W. Cropp

55% approve of CEO

15% positive business outlook

Ratings by category

4.0

Work/Life balance

3.5

Diversity & inclusion

3.3

Culture & values

3.3

Compensation and benefits

2.8

Senior management

2.5

Career opportunities

Independent Health has an employee rating of 3.2 out of 5 stars, based on 178 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Independent Health employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

178 reviews

4.0

Feb 26, 2026

Supportive team

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

-Supportive management and supervisors, comprehensive training period and managers and team members are always available to answer questions and provide assistance –Good PTO and flexibility with time off requests –Work from home after training –Helpful team environment and coworkers

Cons

–Some calls can be stressful and draining –Must adhere to daily schedule and metrics and be open to constructive feedback on calls

4.0

Feb 4, 2026

Comfortably slow

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Your immediate colleagues are great to work with. Competitive Salary & Benefits

Cons

Losing battle with higher Managers & C-level. Lots of noise about how the company looks externally that they can't focus on major gaps internally.

3.0

Dec 28, 2025

not the same

Director of operations

Recommend

CEO approval

Business Outlook

Pros

great people to work with dedicated to the members they serve

Cons

company is in transition, work environment is not optimal currently

Viewing 61 - 63 of 178 Reviews

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Jobs at Independent Health

Customer Service Representative

Corporate Wellness Specialist

Provider Relations Representative

Actuarial Analyst-Associate

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Independent Health

Independent Health reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Supportive team

Comfortably slow

not the same

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