Does Independent Health pay their employees well?

According to anonymously submitted Glassdoor reviews, Independent Health employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Independent Health. This rating has improved by 14% over the last 12 months.

How satisfied are employees working at Independent Health?

38% of Independent Health employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Independent Health 4.0 out of 5 for work life balance, 3.3 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Independent Health?

Customer Service Representative (9) , Customer Service Representative (CSR) (5) , Anonymous (4) , Project Manager (4) , Manager (3) , Member Service Representative (3) , Supervisor (3) , Director (2) , Intern (2) , QA Analyst (2) , Research Analyst (2)

What are the pros of working at Independent Health according to real employee reviews?

"Great benefits and employee perks." ((in 28 reviews)); "great people to work with" ((in 17 reviews)); "Work from home is a huge plus." ((in 13 reviews)); "Excellent culture." ((in 12 reviews)); "Great coworkers." ((in 8 reviews))

What are the cons of working at Independent Health according to real employee reviews?

"no room to grow, low pay" ((in 9 reviews)); "Lack of parking" ((in 5 reviews)); "This creates mediocre leadership." ((in 4 reviews)); "Within the service level upper management is horrible." ((in 3 reviews)); "There was definite favoritism and nepotism, apparent by my direct report still having a job." ((in 3 reviews))

What are employees saying about Independent Health layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Independent Health layoffs and their outlook for job security at Independent Health in 2026.

What are the top reviewed Independent Health locations?

Buffalo , Williamsville , Amherst , Edison , Lakewood , New York , Dallas

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Independent Health

Independent Health reviews

3.2

38% would recommend to a friend

(178 total reviews)

Michael W. Cropp

55% approve of CEO

15% positive business outlook

Ratings by category

4.0

Work/Life balance

3.5

Diversity & inclusion

3.3

Culture & values

3.3

Compensation and benefits

2.8

Senior management

2.5

Career opportunities

Independent Health has an employee rating of 3.2 out of 5 stars, based on 178 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Independent Health employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

178 reviews

4.0

Jan 25, 2024

Experiences

Manager

Recommend

CEO approval

Business Outlook

Pros

Great Benefits, good people to work with.

Cons

No cons at the moment

3.0

Jan 5, 2024

Not what it had cracked up to be

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Working from home is great. Equipment provided.

Cons

Corporate structure doesn’t care about low level employees

3.0

Dec 7, 2023

Work Culture Much to Be Desired

Supervisor

Recommend

CEO approval

Business Outlook

Pros

Full Benefits package and pay was wonderful. PTO was generous if you could take it. There are definitely wonderful leaders and coworkers that made working enjoyable.

Cons

There was a lot to be desired regarding work life balance, toxic and unsupportive leadership, and concerns when presented to HR were swept under the rug. The culture had taken a serious nosedive and toxic leaders continue to be kept in place.

Viewing 91 - 93 of 178 Reviews

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Jobs at Independent Health

Customer Service Representative

Actuarial Analyst-Associate

Corporate Wellness Specialist

Account Manager-Associate

Provider Relations Representative

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Independent Health

Independent Health reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Experiences

Not what it had cracked up to be

Work Culture Much to Be Desired

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