InfoCision reviews

2.4

23% would recommend to a friend

(61 total reviews)
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Craig Taylor

41% approve of CEO

33% positive business outlook

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61 reviews

Reviews about "Culture"

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4.0
Dec 23, 2014
Recommend
CEO approval
Business Outlook

Pros

It's been years since I worked at InfoCision and if it wasn't for the money or my career goals, I would love to go back to working there. I worked in the Austintown Christian call center as a "communicator" (as they called it back then) and I enjoyed my job. I was given so much respect and encouragement by my managers and coworkers that it made it a joy to come to work. I have worked in so many call centers and this was my favorite! If you have a good work ethic and want to make some quick cash (granted you won't get rich), this is the place to be!! Plus, I have been reading up on the company and the benefits seem to be getting better and better! Also, if you have a college degree, there is plenty of room for career advancement. I even took advantage of this but soon found out it wasn't for me, and moved to a bigger city for a better job opportunity. Looking back, I still miss my InfoCision family.

Cons

The pay isn't so great. It takes a while for you to be making real money. There is the occasional gossipers and questionable coworkers but nothing so bad that you want to quit. I'm not going to lie...there were some shady managers that I didn't see eye to eye with but no one is out to fire you or make your life a living hell, which was nice.

3.0
Apr 27, 2014

Life at InfoCision

Recommend
CEO approval
Business Outlook

Pros

It can be pleasant, depending on which department you work in. Pleasant atmosphere, good benefits, on site physician, work out room.

Cons

There is much nepotism, and cronyism. This can lead to resentment, and low morale. If not capable of a position, one will still get the job, and their in capabilities will be over looked, as in, nepotism/cronyism. If past over for a position, you're never told why. InfoCision has a Christian flag on their flag pole, they need to consider taking it down. They are misrepresenting themselves. This might have been the case in the early, days, but this flag no longer has a good fit with the company. They treat their Communicators as third class citizens, these Communicators have the hardest job in the company. It is a thankless job.

2.0
Nov 13, 2013
Recommend
CEO approval
Business Outlook

Pros

Excellent place to get your feet wet. Really great people met over the past 3 years. If you have a great supervisor that will stick by your side and fight for you, you will love and enjoy your job and become successful.

Cons

I used to be a huge promoter of InfoCision. I have been here 3 1/2 years. When I came here 3 years ago I didn't plan to be here more than a year. I really enjoyed it and found that I was a very great salesperson. I was asked to move to business services and became even more successful. Since then I have been promoted 2 times and I find the place very misleading. I now find that the management here is very unprofessional. The worst thing is when someone doesn't like you or begins to harass you through management, you have no one to go to because they all seem to be best friends. My HRC, Manager, and Director are buddies. You feel like you can't go to anyone about issues. There is a really high turn over ratio due to the way they treat their employees. They are also very misleading when it comes to the amount of annual income you will be making. In 3 years, with 2 promotions I make less now than I did last year. The max annually I have brought home was only 26k. I am now looking for other opportunities, not due to money, but due to the way management has been treating people. The manager uses bad language when talking down to her employees, she has talked about applicants for positions to people on the sales floor and degraded them, she treats her supervisors and trainers poorly and refuses to help anyone, but expects everyone to understand the wants & needs of the company. I am very upset that InfoCision turned out this way in the last 7 months. I wanted to make a career out of this place, but now feel unappreciated and mistreated.

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