Does InfoCision pay their employees well?

According to anonymously submitted Glassdoor reviews, InfoCision employees rate their compensation and benefits as 2.0 out of 5. Find out more about salaries and benefits at InfoCision. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at InfoCision?

25% of InfoCision employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated InfoCision 2.3 out of 5 for work life balance, 2.1 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at InfoCision?

Communicator (163) , Customer Service Representative (103) , Call Center Representative (32) , Customer Service Representative (CSR) (22) , Telemarketer (19) , Program Supervisor (13) , Sales Representative (11) , Fundraiser (9) , Business Account Manager (8) , Call Center Agent (8) , Call Center Supervisor (8) , Communications (7) , Account Representative (6) , Applications Developer (6) , Customer Service (6)

What are the pros of working at InfoCision according to real employee reviews?

"Good Work from home capabilities" ((in 68 reviews)); "People are nice and if you need help you just need to ask and someone will help." ((in 57 reviews)); "Benefits are great." ((in 19 reviews)); "Flexible hours and able to makeup hours" ((in 18 reviews)); "Flexible schedule and amazing co" ((in 17 reviews))

What are the cons of working at InfoCision according to real employee reviews?

"poor management .. supposed to be a no pressure environment but they force you to make sales even when the customers don’t want it." ((in 33 reviews)); "Bad training "classes"" ((in 29 reviews)); "Unexperienced and unprofessional supervisors." ((in 26 reviews)); "Managers have no clue what is happening and would rather be Social with other then doing work." ((in 11 reviews)); "$100 Bonus on your check if you meet the weekly star system goals posted." ((in 11 reviews))

What are the top reviewed InfoCision locations?

Akron , Dayton , Austintown , Huntington , Green , Fairlawn , Boardman , Mansfield , New Castle , Uniontown , Atlanta , Youngstown , Houston , Charlotte , Clarksburg , Columbus , Indianapolis , Cleveland , Gallipolis , Charleston , Toledo , Montgomery , Detroit , Greensboro , Raleigh , Meridian , Aguadilla , Medina , Las Vegas , Allentown

InfoCision reviews

2.5

25% would recommend to a friend

(813 total reviews)

Craig Taylor

48% approve of CEO

37% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (813 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

InfoCision has an employee rating of 2.5 out of 5 stars, based on 813 company reviews on Glassdoor which indicates that most employees have an average working experience there. The InfoCision employee rating is 30% below average for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

813 reviews

1.0

Sep 8, 2019

Run away from them!!

Account executive

Recommend

CEO approval

Business Outlook

Pros

since no one cares about IMC, you can basically come and go as you please

Cons

Terrible executive team, favoritism, HORRIBLE pay

3.0

May 20, 2019

Not too bad. Fast paced.

Political division/fundraising

Recommend

CEO approval

Business Outlook

Pros

Work from home. Good coaching and training. Listeners and QA will put your calls on hold while they assist you with ways to improve your QA scores and be more productive. If you need to log out for an emergency or bathroom break they’re pretty understanding about it. Most supervisors are really helpful.

Cons

Script changes and no heads up on the changes. Supervisors most of the time didn’t know about the changes and you had no time to review them once you did discover new scripts. You had to be put on the spot, literally and it made you sound like an idiot.

InfoCision Response

6y

Thank you for your feedback, we are always looking for ways to improve our work at home programs.

1.0

Nov 19, 2018

Worst Place To Work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

None! Nothing about this place is worth being in!

Cons

You're treated like dirt, they do not train you (They show you an introduction video and call that 'training') and they scream at you if you do not make a sale

Viewing 52 - 54 of 813 Reviews

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InfoCision

InfoCision reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Run away from them!!

Not too bad. Fast paced.

Worst Place To Work

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Jobs at InfoCision