Does InfoCision pay their employees well?

According to anonymously submitted Glassdoor reviews, InfoCision employees rate their compensation and benefits as 2.0 out of 5. Find out more about salaries and benefits at InfoCision. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at InfoCision?

25% of InfoCision employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated InfoCision 2.3 out of 5 for work life balance, 2.1 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at InfoCision?

Communicator (163) , Customer Service Representative (103) , Call Center Representative (32) , Customer Service Representative (CSR) (22) , Telemarketer (19) , Program Supervisor (13) , Sales Representative (11) , Fundraiser (9) , Business Account Manager (8) , Call Center Agent (8) , Call Center Supervisor (8) , Communications (7) , Account Representative (6) , Applications Developer (6) , Customer Service (6)

What are the pros of working at InfoCision according to real employee reviews?

"Work from home is nice." ((in 67 reviews)); "People are nice and if you need help you just need to ask and someone will help." ((in 56 reviews)); "The benefits are good and reasonable with today's rates!" ((in 22 reviews)); "Flexible hours and able to makeup hours" ((in 19 reviews)); "Flexible schedule to fit my needs was easily met." ((in 17 reviews))

What are the cons of working at InfoCision according to real employee reviews?

"Bad training "classes"" ((in 30 reviews)); "poor management .. supposed to be a no pressure environment but they force you to make sales even when the customers don’t want it." ((in 30 reviews)); "Unexperienced and unprofessional supervisors." ((in 27 reviews)); "$100 Bonus on your check if you meet the weekly star system goals posted." ((in 13 reviews)); "Managers have no clue what is happening and would rather be Social with other then doing work." ((in 13 reviews))

What are the top reviewed InfoCision locations?

Akron , Dayton , Austintown , Huntington , Green , Fairlawn , Boardman , Mansfield , New Castle , Uniontown , Atlanta , Youngstown , Houston , Charlotte , Clarksburg , Columbus , Indianapolis , Cleveland , Gallipolis , Charleston , Toledo , Montgomery , Detroit , Greensboro , Raleigh , Meridian , Aguadilla , Medina , Las Vegas , Allentown

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InfoCision

InfoCision reviews

2.5

25% would recommend to a friend

(813 total reviews)

Craig Taylor

48% approve of CEO

37% positive business outlook

Ratings by category

2.4

Diversity & inclusion

2.3

Work/Life balance

2.3

Career opportunities

2.2

Senior management

2.1

Culture & values

2.0

Compensation and benefits

InfoCision has an employee rating of 2.5 out of 5 stars, based on 813 company reviews on Glassdoor which indicates that most employees have an average working experience there. The InfoCision employee rating is 30% below average for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

813 reviews

2.0

Mar 22, 2014

Good start up job. Bad career move.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great training. Good co-workers to work with.

Cons

Very low pay for the amount of work a person does. Supervisors seemed like they didn't want to help you while in a call. They also thought they were better then everyone else. Everyone does not like Fox News.

3.0

Mar 14, 2014

Good work environment, great incentives to achieve goals.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Supervisor's are easy to work with when starting out. Includes pay for performance rewards to enhance productivity. Rapid movement to other projects within the company.

Cons

Requires CSR's to push products on customer's that are living on fixed incomes. Needs more system interface training in a controlled environment. CSR's not trained to deal appropriately with irate customers.

3.0

Feb 28, 2014

Interesting

Communicator

Recommend

CEO approval

Business Outlook

Pros

I work on inbound sales and I absolutely love my job right now. It's the first full time job i've ever held and it's great considering you get health insurance and a matched 401k. I hated doing outbound sales work but inbound is awesome! The atmosphere is great and the managers are pretty awesome. The 6 weeks of training helped quite a bit too.

Cons

The challenges are the boredom mostly for me. We aren't allowed to have any kind of reading material in our booths and between calls there isn't a whole lot to do except maybe watch the tv on the wall that is on mute.. usually set to fox news.

Viewing 718 - 720 of 813 Reviews

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Jobs at InfoCision

TEXAS only - Work at Home Call Center Representative

ARKANSAS only - Work at Home Call Center Representative

SOUTH CAROLINA only - Work at Home Call Center Representative

KANSAS only - Work at Home Call Center Representative

KENTUCKY only - Work at Home Call Center Representative