Does InfoCision pay their employees well?

According to anonymously submitted Glassdoor reviews, InfoCision employees rate their compensation and benefits as 2.0 out of 5. Find out more about salaries and benefits at InfoCision. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at InfoCision?

25% of InfoCision employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated InfoCision 2.3 out of 5 for work life balance, 2.1 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at InfoCision?

Communicator (163) , Customer Service Representative (103) , Call Center Representative (32) , Customer Service Representative (CSR) (22) , Telemarketer (19) , Program Supervisor (13) , Sales Representative (11) , Fundraiser (9) , Business Account Manager (8) , Call Center Agent (8) , Call Center Supervisor (8) , Communications (7) , Account Representative (6) , Applications Developer (6) , Customer Service (6)

What are the pros of working at InfoCision according to real employee reviews?

"Work from home is nice." ((in 67 reviews)); "People are nice and if you need help you just need to ask and someone will help." ((in 56 reviews)); "The benefits are good and reasonable with today's rates!" ((in 22 reviews)); "Flexible hours and able to makeup hours" ((in 19 reviews)); "Flexible schedule to fit my needs was easily met." ((in 17 reviews))

What are the cons of working at InfoCision according to real employee reviews?

"Bad training "classes"" ((in 30 reviews)); "poor management .. supposed to be a no pressure environment but they force you to make sales even when the customers don’t want it." ((in 30 reviews)); "Unexperienced and unprofessional supervisors." ((in 27 reviews)); "$100 Bonus on your check if you meet the weekly star system goals posted." ((in 13 reviews)); "Managers have no clue what is happening and would rather be Social with other then doing work." ((in 13 reviews))

What are the top reviewed InfoCision locations?

Akron , Dayton , Austintown , Huntington , Green , Fairlawn , Boardman , Mansfield , New Castle , Uniontown , Atlanta , Youngstown , Houston , Charlotte , Clarksburg , Columbus , Indianapolis , Cleveland , Gallipolis , Charleston , Toledo , Montgomery , Detroit , Greensboro , Raleigh , Meridian , Aguadilla , Medina , Las Vegas , Allentown

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InfoCision

InfoCision reviews

2.5

25% would recommend to a friend

(813 total reviews)

Craig Taylor

48% approve of CEO

37% positive business outlook

Ratings by category

2.4

Diversity & inclusion

2.3

Work/Life balance

2.3

Career opportunities

2.2

Senior management

2.1

Culture & values

2.0

Compensation and benefits

InfoCision has an employee rating of 2.5 out of 5 stars, based on 813 company reviews on Glassdoor which indicates that most employees have an average working experience there. The InfoCision employee rating is 30% below average for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

813 reviews

1.0

Feb 19, 2014

ZERO stars

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Paid training for 2 weeks. And that was hardly a "pro" Also free parking That's about it and that's stretching it pretty far.

Cons

I was lied to about which room I would be working for when I started Training was a joke... All we learned about was gossip around new castle. When put onto the phones I was for the most part left on my own ... But when there was help it was from someone who was too cocky to handle. You have to pay for a weighted mug they REQUIRE you to have.

3.0

Jan 16, 2014

ok for a temp job

Communicator

Recommend

CEO approval

Business Outlook

Pros

Flexible schedule, Ability to make more than the hourly rate

Cons

Being treated as a child by some, too much pressure to get sales, never fully explain company rules.

3.0

Dec 26, 2013

Why did I work here?

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Well, the office was nice, until the facilities people ruined it by wallpapering and carpeting it in the style of a 1920's brothel.

Cons

You're working for just about every bible-thumping, right-wing nutball group out there. They treat their phone agents like cattle.

Viewing 721 - 723 of 813 Reviews

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Jobs at InfoCision

FLORIDA only - Work at Home Call Center Representative

Entry Level Supervisor-Remote

MISSOURI only - Work at Home Call Center Representative

VIRGINIA only - Work at Home Call Center Representative

NORTH CAROLINA only - Work at Home Call Center Representative