InfoCision reviews

2.5

25% would recommend to a friend

(813 total reviews)
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Craig Taylor

48% approve of CEO

37% positive business outlook

InfoCision has an employee rating of 2.5 out of 5 stars, based on 813 company reviews on Glassdoor which indicates that most employees have an average working experience there. The InfoCision employee rating is 30% below average for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

813 reviews
1.0
Nov 23, 2013

Very Stressful

Recommend
CEO approval
Business Outlook

Pros

Paid every week, great people

Cons

To many to name, change rules everyday

2.0
Nov 13, 2013
Recommend
CEO approval
Business Outlook

Pros

Excellent place to get your feet wet. Really great people met over the past 3 years. If you have a great supervisor that will stick by your side and fight for you, you will love and enjoy your job and become successful.

Cons

I used to be a huge promoter of InfoCision. I have been here 3 1/2 years. When I came here 3 years ago I didn't plan to be here more than a year. I really enjoyed it and found that I was a very great salesperson. I was asked to move to business services and became even more successful. Since then I have been promoted 2 times and I find the place very misleading. I now find that the management here is very unprofessional. The worst thing is when someone doesn't like you or begins to harass you through management, you have no one to go to because they all seem to be best friends. My HRC, Manager, and Director are buddies. You feel like you can't go to anyone about issues. There is a really high turn over ratio due to the way they treat their employees. They are also very misleading when it comes to the amount of annual income you will be making. In 3 years, with 2 promotions I make less now than I did last year. The max annually I have brought home was only 26k. I am now looking for other opportunities, not due to money, but due to the way management has been treating people. The manager uses bad language when talking down to her employees, she has talked about applicants for positions to people on the sales floor and degraded them, she treats her supervisors and trainers poorly and refuses to help anyone, but expects everyone to understand the wants & needs of the company. I am very upset that InfoCision turned out this way in the last 7 months. I wanted to make a career out of this place, but now feel unappreciated and mistreated.

2.0
Oct 17, 2013

High stress, low pay

Recommend
CEO approval
Business Outlook

Pros

Easy to flex my schedule. I can miss hours and make them up later in the week. I can choose to work daytimes or evenings. I can choose part time or full time. I switched to nights so that I can use my daytime to look for different employment. This is job would be great for someone whose spouse is the primary bread winner and is just wanting to earn additional family income and still have time for kids and house chores etc. Best also if you are positive and cheerful by nature.

Cons

The calls are sometimes rewarding, but mostly repetitious and boring and almost non-stop. It was a huge adjustment for me to learn to sit in the same chair for hours at a time and say the same thing over and over and over for call after call. There is a high employee turn over rate. They are constantly hiring and training new meat for the grinder. It is more bearable if I can work part time. About four hours a day is about all I can take. Unless you are very gifted at this and earn lots of bonuses, this is not a livable wage.

Viewing 724 - 726 of 813 Reviews

Glassdoor has 832 InfoCision reviews submitted anonymously by InfoCision employees. Read employee reviews and ratings on Glassdoor to decide if InfoCision is right for you.