Does InfoCision pay their employees well?

According to anonymously submitted Glassdoor reviews, InfoCision employees rate their compensation and benefits as 2.0 out of 5. Find out more about salaries and benefits at InfoCision. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at InfoCision?

25% of InfoCision employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated InfoCision 2.3 out of 5 for work life balance, 2.1 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at InfoCision?

Communicator (163) , Customer Service Representative (103) , Call Center Representative (32) , Customer Service Representative (CSR) (21) , Telemarketer (19) , Program Supervisor (13) , Sales Representative (11) , Fundraiser (9) , Business Account Manager (8) , Call Center Agent (8) , Call Center Supervisor (8) , Communications (7) , Account Representative (6) , Applications Developer (6) , Customer Service (6)

What are the pros of working at InfoCision according to real employee reviews?

"Good Work from home capabilities" ((in 68 reviews)); "People are nice and if you need help you just need to ask and someone will help." ((in 55 reviews)); "The benefits are good and reasonable with today's rates!" ((in 22 reviews)); "Flexible hours and able to makeup hours" ((in 16 reviews)); "Coworkers are nice and friendly." ((in 15 reviews))

What are the cons of working at InfoCision according to real employee reviews?

"poor management .. supposed to be a no pressure environment but they force you to make sales even when the customers don’t want it." ((in 34 reviews)); "The awful training and questionable companies they have contracts with is my primary complaint." ((in 31 reviews)); "Unexperienced and unprofessional supervisors." ((in 27 reviews)); "Managers have no clue what is happening and would rather be Social with other then doing work." ((in 13 reviews)); "$100 Bonus on your check if you meet the weekly star system goals posted." ((in 12 reviews))

What are the top reviewed InfoCision locations?

Akron , Dayton , Austintown , Huntington , Green , Fairlawn , Boardman , Mansfield , New Castle , Uniontown , Atlanta , Youngstown , Houston , Charlotte , Clarksburg , Columbus , Cleveland , Gallipolis , Charleston , Indianapolis , Toledo , Montgomery , Detroit , Greensboro , Raleigh , Meridian , Aguadilla , Medina , Las Vegas , Allentown

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InfoCision

InfoCision reviews

2.5

25% would recommend to a friend

(812 total reviews)

Craig Taylor

48% approve of CEO

37% positive business outlook

Ratings by category

2.4

Diversity & inclusion

2.3

Work/Life balance

2.3

Career opportunities

2.2

Senior management

2.1

Culture & values

2.0

Compensation and benefits

InfoCision has an employee rating of 2.5 out of 5 stars, based on 812 company reviews on Glassdoor which indicates that most employees have an average working experience there. The InfoCision employee rating is 30% below average for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

812 reviews

1.0

Aug 10, 2012

Only apply if you are desperate!

Team leader

Recommend

CEO approval

Business Outlook

Pros

Good benefits and you get them quickly, but they are really expensive if you have a family

Cons

Unexperienced and unprofessional supervisors. If they are not busy you get sent home and you are not paid, then expected to make up your hours. Very low pay out of all call centers in the area! Bed Bugs in the Dayton Call Center, but they lie and say they are not. You can look those up on the internet! Very unclean!

1.0

Aug 1, 2012

Review Title

Communicator

Recommend

CEO approval

Business Outlook

Pros

OK Job to have in a pinch

Cons

Calls come WAY TOO FAST!!! You don't even have time to breathe Between calls and they will not slow them down for you either. I guess they really don't remember who it is that makes their paycheck. They surely don't remember that it is the little guy.

2.0

Jul 19, 2012

Horrible and a nightmare.

Communicator

Recommend

CEO approval

Business Outlook

Pros

Full time people medical benefits, some holidays paid, vacation pay somewhat flexable with scheduling. Good training.

Cons

Downside is the company itself. This is a telemarketing company. So you sit for hours at a time saying the same thing over and over again. You have to deal with rude people on the phones and they can be rude and mean and threaten you and you cannot do one thing about it. Supervisors belittle you and will send you home if you do not perform well. This company allows supervisors to talk down to employees. They blame you if no one wants to volunteer and if a program does not do well. This company goes through periods of no work or work shortages which means you will not be allowed to work and not get paid.

Viewing 766 - 768 of 812 Reviews

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Jobs at InfoCision

OHIO only - Work at Home Call Center Representative

PENNSYLVANIA only - Work at Home Call Center Representative

SOUTH CAROLINA only - Work at Home Call Center Representative

KENTUCKY only - Work at Home Call Center Representative

TEXAS only - Work at Home Call Center Representative