Does InfoCision pay their employees well?

According to anonymously submitted Glassdoor reviews, InfoCision employees rate their compensation and benefits as 2.0 out of 5. Find out more about salaries and benefits at InfoCision. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at InfoCision?

25% of InfoCision employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated InfoCision 2.3 out of 5 for work life balance, 2.1 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at InfoCision?

Communicator (163) , Customer Service Representative (103) , Call Center Representative (32) , Customer Service Representative (CSR) (21) , Telemarketer (19) , Program Supervisor (13) , Sales Representative (11) , Fundraiser (9) , Business Account Manager (8) , Call Center Agent (8) , Call Center Supervisor (8) , Communications (7) , Account Representative (6) , Applications Developer (6) , Customer Service (6)

What are the pros of working at InfoCision according to real employee reviews?

"Good Work from home capabilities" ((in 68 reviews)); "People are nice and if you need help you just need to ask and someone will help." ((in 55 reviews)); "The benefits are good and reasonable with today's rates!" ((in 22 reviews)); "Flexible hours and able to makeup hours" ((in 16 reviews)); "Coworkers are nice and friendly." ((in 15 reviews))

What are the cons of working at InfoCision according to real employee reviews?

"poor management .. supposed to be a no pressure environment but they force you to make sales even when the customers don’t want it." ((in 34 reviews)); "The awful training and questionable companies they have contracts with is my primary complaint." ((in 31 reviews)); "Unexperienced and unprofessional supervisors." ((in 27 reviews)); "Managers have no clue what is happening and would rather be Social with other then doing work." ((in 13 reviews)); "$100 Bonus on your check if you meet the weekly star system goals posted." ((in 12 reviews))

What are the top reviewed InfoCision locations?

Akron , Dayton , Austintown , Huntington , Green , Fairlawn , Boardman , Mansfield , New Castle , Uniontown , Atlanta , Youngstown , Houston , Charlotte , Clarksburg , Columbus , Cleveland , Gallipolis , Charleston , Indianapolis , Toledo , Montgomery , Detroit , Greensboro , Raleigh , Meridian , Aguadilla , Medina , Las Vegas , Allentown

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InfoCision

InfoCision reviews

2.5

25% would recommend to a friend

(812 total reviews)

Craig Taylor

48% approve of CEO

37% positive business outlook

Ratings by category

2.4

Diversity & inclusion

2.3

Work/Life balance

2.3

Career opportunities

2.2

Senior management

2.1

Culture & values

2.0

Compensation and benefits

InfoCision has an employee rating of 2.5 out of 5 stars, based on 812 company reviews on Glassdoor which indicates that most employees have an average working experience there. The InfoCision employee rating is 30% below average for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

812 reviews

4.0

Jul 14, 2012

Communicator in Gallipolis, OH

Communicator wah

Recommend

CEO approval

Business Outlook

Pros

Friendly people, flexible hours, not bad

Cons

Outbound calls are kinda hard, stressful, pay could be better

1.0

Jul 11, 2012

Don't Work There

Communicator

Recommend

CEO approval

Business Outlook

Pros

Sit down work, so its easy.

Cons

Where to start??? They barely train you and expect you to be an expert right off the bat. They have goals which are unrealistic and the supervisors have little to zero experience on the phones yet they yell at you that they would've gotten the sales. You are treated like you are 5 years old and in preschool. You spend hours and hours straight on the phone (up to 4-5 hrs straight). If you sit for more than 10 seconds without taking a call you get yelled at to do so. Then the calls come in every 1-5 seconds. You never get a chance to breathe or anything. The goals are insane. The supervisors lie to you and tell you how to get a sale, then you are told by another supervisor that the way you're selling is wrong. You ask 10 supervisors a question, you will get 10 different answers. They talk down to you and you are never treated like a human.

5.0

Jun 12, 2012

great place

Volunteer recruitment

Recommend

CEO approval

Business Outlook

Pros

they have a very friendly stafff

Cons

Their system needs updated some

Viewing 769 - 771 of 812 Reviews

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Jobs at InfoCision

FLORIDA only - Work at Home Call Center Representative

Entry Level Supervisor-Remote

MISSOURI only - Work at Home Call Center Representative

VIRGINIA only - Work at Home Call Center Representative

NORTH CAROLINA only - Work at Home Call Center Representative