Does InfoCision pay their employees well?

According to anonymously submitted Glassdoor reviews, InfoCision employees rate their compensation and benefits as 2.0 out of 5. Find out more about salaries and benefits at InfoCision. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at InfoCision?

25% of InfoCision employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated InfoCision 2.3 out of 5 for work life balance, 2.1 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at InfoCision?

Communicator (163) , Customer Service Representative (103) , Call Center Representative (32) , Customer Service Representative (CSR) (21) , Telemarketer (19) , Program Supervisor (13) , Sales Representative (11) , Fundraiser (9) , Business Account Manager (8) , Call Center Agent (8) , Call Center Supervisor (8) , Communications (7) , Account Representative (6) , Applications Developer (6) , Customer Service (6)

What are the pros of working at InfoCision according to real employee reviews?

"Good Work from home capabilities" ((in 68 reviews)); "People are nice and if you need help you just need to ask and someone will help." ((in 55 reviews)); "The benefits are good and reasonable with today's rates!" ((in 22 reviews)); "Flexible hours and able to makeup hours" ((in 16 reviews)); "Coworkers are nice and friendly." ((in 15 reviews))

What are the cons of working at InfoCision according to real employee reviews?

"poor management .. supposed to be a no pressure environment but they force you to make sales even when the customers don’t want it." ((in 34 reviews)); "The awful training and questionable companies they have contracts with is my primary complaint." ((in 31 reviews)); "Unexperienced and unprofessional supervisors." ((in 27 reviews)); "Managers have no clue what is happening and would rather be Social with other then doing work." ((in 13 reviews)); "$100 Bonus on your check if you meet the weekly star system goals posted." ((in 12 reviews))

What are the top reviewed InfoCision locations?

Akron , Dayton , Austintown , Huntington , Green , Fairlawn , Boardman , Mansfield , New Castle , Uniontown , Atlanta , Youngstown , Houston , Charlotte , Clarksburg , Columbus , Cleveland , Gallipolis , Charleston , Indianapolis , Toledo , Montgomery , Detroit , Greensboro , Raleigh , Meridian , Aguadilla , Medina , Las Vegas , Allentown

InfoCision reviews

2.5

25% would recommend to a friend

(812 total reviews)

Craig Taylor

48% approve of CEO

37% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

InfoCision has an employee rating of 2.5 out of 5 stars, based on 812 company reviews on Glassdoor which indicates that most employees have an average working experience there. The InfoCision employee rating is 30% below average for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

812 reviews

1.0

Apr 17, 2012

A great place to work, if you are friends with, related to, or share the immoral behavior of the CEO.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The people who don't use who they know to get to where they are at are very good to work with.

Cons

Rampant nepotism, lack of morals and ethics, incompetent VP level employees and higher based on who they are related to or are friends with, and a shift in focus away from our clients best interests to fattening the bottom line of the already highest paid.

1.0

Mar 20, 2012

A living nightmare

Business account manager

Recommend

CEO approval

Business Outlook

Pros

8-5 Monday-Friday everything else is garbage

Cons

I have no idea where to begin incompetent managers. I'm an employee on the business to business side. Management and trainers have no idea what they're doing and I have no idea what management actually does all day besides huddle in a camp fire laugh and tell jokes and complain about the employees all they care about is the numbers and 9 dollars an hour isn't worth it. This is the single worse job I've ever had and can't wait to be else where.

5.0

Mar 20, 2012

Very good experience. It is not the easiest job in the world because it is "customer service"but its not that bad overal

Communicator

Recommend

CEO approval

Business Outlook

Pros

The flexibility of work hours. Managment is very very understanding and accomadating when it comes to our personal lives & I have worked for big companies before and this is by far the most generous and giving of companies.

Cons

It is very competitive environment. High stress. confusing quality scoring at times....can be frusterating.

Viewing 778 - 780 of 812 Reviews

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InfoCision

InfoCision reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

A great place to work, if you are friends with, related to, or share the immoral behavior of the CEO.

A living nightmare

Very good experience. It is not the easiest job in the world because it is "customer service"but its not that bad overal

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Jobs at InfoCision