Does InfoCision pay their employees well?

According to anonymously submitted Glassdoor reviews, InfoCision employees rate their compensation and benefits as 1.9 out of 5. Find out more about salaries and benefits at InfoCision. This rating has been stable over the past 12 months.

How satisfied are employees working at InfoCision?

23% of InfoCision employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated InfoCision 2.2 out of 5 for work life balance, 2.0 for culture and values and 2.2 for career opportunities.

What are the top reviewed jobs at InfoCision?

Communicator (163) , Customer Service Representative (103) , Call Center Representative (32) , Customer Service Representative (CSR) (22) , Telemarketer (19) , Program Supervisor (13) , Sales Representative (11) , Fundraiser (9) , Business Account Manager (8) , Call Center Agent (8) , Call Center Supervisor (8) , Communications (7) , Account Representative (6) , Applications Developer (6) , Customer Service (6)

What are the pros of working at InfoCision according to real employee reviews?

"Work from home is cool" ((in 66 reviews)); "People are nice and if you need help you just need to ask and someone will help." ((in 57 reviews)); "The benefits are good and reasonable with today's rates!" ((in 20 reviews)); "Coworkers are nice and friendly." ((in 18 reviews)); "Flexible hours and able to makeup hours" ((in 18 reviews))

What are the cons of working at InfoCision according to real employee reviews?

"Bad training "classes"" ((in 35 reviews)); "poor management .. supposed to be a no pressure environment but they force you to make sales even when the customers don’t want it." ((in 33 reviews)); "Unexperienced and unprofessional supervisors." ((in 26 reviews)); "$100 Bonus on your check if you meet the weekly star system goals posted." ((in 15 reviews)); "Managers have no clue what is happening and would rather be Social with other then doing work." ((in 12 reviews))

What are the top reviewed InfoCision locations?

Akron , Dayton , Austintown , Huntington , Green , Fairlawn , Boardman , Mansfield , New Castle , Uniontown , Atlanta , Youngstown , Houston , Charlotte , Clarksburg , Columbus , Indianapolis , Cleveland , Gallipolis , Charleston , Toledo , Montgomery , Detroit , Greensboro , Raleigh , Meridian , Aguadilla , Medina , Las Vegas , Allentown

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InfoCision

InfoCision reviews

2.4

23% would recommend to a friend

(813 total reviews)

Craig Taylor

41% approve of CEO

33% positive business outlook

Ratings by category

2.3

Diversity & inclusion

2.2

Work/Life balance

2.2

Career opportunities

2.1

Senior management

2.0

Culture & values

1.9

Compensation and benefits

InfoCision has an employee rating of 2.4 out of 5 stars, based on 813 company reviews on Glassdoor which indicates that most employees have an average working experience there. The InfoCision employee rating is 33% below average for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

813 reviews

1.0

Jul 20, 2023

Supervisors are awful

Communicater

Recommend

CEO approval

Business Outlook

Pros

Great health and wellness benefits

Cons

Poor working environment and unrealistic expectations

3.0

Jul 18, 2023

pay

Call center representative

Recommend

CEO approval

Business Outlook

Pros

people i work with were the best

Cons

not enough pay to compensate for the phones ringing off the hook

1.0

Jul 15, 2023

They don't care about you

Communicator

Recommend

CEO approval

Business Outlook

Pros

Work from home, weekly pay, people I worked with were great.

Cons

Poor training, sups rarely available when you need them, no choice on calls you take, they will cut your hours if you don't meet performance goals, must code calls in 3 seconds, graded on how long your 5 minute breaks are, next to impossible to reach goals. Take up to 10 different call/programs a shift.

Viewing 127 - 129 of 813 Reviews

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Jobs at InfoCision

Bilingual WAH - TEXAS ONLY - Call Center Representative

Bilingual WAH - SOUTH CAROLINA ONLY - Call Center Representative

Bilingual WAH - OKLAHOMA ONLY - Call Center Representative

FLORIDA only - Work at Home Call Center Representative

Entry Level Supervisor-Remote