Does InfoCision pay their employees well?

According to anonymously submitted Glassdoor reviews, InfoCision employees rate their compensation and benefits as 1.9 out of 5. Find out more about salaries and benefits at InfoCision. This rating has been stable over the past 12 months.

How satisfied are employees working at InfoCision?

23% of InfoCision employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated InfoCision 2.2 out of 5 for work life balance, 2.0 for culture and values and 2.2 for career opportunities.

What are the top reviewed jobs at InfoCision?

Communicator (163) , Customer Service Representative (103) , Call Center Representative (32) , Customer Service Representative (CSR) (22) , Telemarketer (19) , Program Supervisor (13) , Sales Representative (11) , Fundraiser (9) , Business Account Manager (8) , Call Center Agent (8) , Call Center Supervisor (8) , Communications (7) , Account Representative (6) , Applications Developer (6) , Customer Service (6)

What are the pros of working at InfoCision according to real employee reviews?

"Work from home is cool" ((in 66 reviews)); "People are nice and if you need help you just need to ask and someone will help." ((in 57 reviews)); "The benefits are good and reasonable with today's rates!" ((in 20 reviews)); "Coworkers are nice and friendly." ((in 18 reviews)); "Flexible hours and able to makeup hours" ((in 18 reviews))

What are the cons of working at InfoCision according to real employee reviews?

"Bad training "classes"" ((in 35 reviews)); "poor management .. supposed to be a no pressure environment but they force you to make sales even when the customers don’t want it." ((in 33 reviews)); "Unexperienced and unprofessional supervisors." ((in 26 reviews)); "$100 Bonus on your check if you meet the weekly star system goals posted." ((in 15 reviews)); "Managers have no clue what is happening and would rather be Social with other then doing work." ((in 12 reviews))

What are the top reviewed InfoCision locations?

Akron , Dayton , Austintown , Huntington , Green , Fairlawn , Boardman , Mansfield , New Castle , Uniontown , Atlanta , Youngstown , Houston , Charlotte , Clarksburg , Columbus , Indianapolis , Cleveland , Gallipolis , Charleston , Toledo , Montgomery , Detroit , Greensboro , Raleigh , Meridian , Aguadilla , Medina , Las Vegas , Allentown

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InfoCision

InfoCision reviews

2.4

23% would recommend to a friend

(813 total reviews)

Craig Taylor

41% approve of CEO

33% positive business outlook

Ratings by category

2.3

Diversity & inclusion

2.2

Work/Life balance

2.2

Career opportunities

2.1

Senior management

2.0

Culture & values

1.9

Compensation and benefits

InfoCision has an employee rating of 2.4 out of 5 stars, based on 813 company reviews on Glassdoor which indicates that most employees have an average working experience there. The InfoCision employee rating is 33% below average for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

813 reviews

2.0

Jul 12, 2023

A Perfect Job If You Are Desperate

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Convenient to work from home

Cons

The company is very strict regarding breaks. For instance, if you return from a restroom break 30 seconds after the five minute mark(it is timed), you will receive a warning. Subsequently, two warnings will lead to a strike. Also, if you decide to work here, please note you'll take multiple calls for multiple different companies and are expected to “up-sale” at all times. This can become difficult at time due to customers who are not very patient. Also, if you come across any questions that you cannot answer, the managers are not the best at helping you find the solution. The hourly rate is not worth the mental strain.

5.0

Jun 28, 2023

Awesome

Communications specialist

Recommend

CEO approval

Business Outlook

Pros

Very easy going and straight forward.

Cons

Pay, cameras have to stay on during the entire training

3.0

Jun 27, 2023

n/a

Call center supervisor

Recommend

CEO approval

Business Outlook

Pros

Good environment and work from home

Cons

Pay is not competitive to other companies

Viewing 130 - 132 of 813 Reviews

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Jobs at InfoCision

Bilingual WAH - TEXAS ONLY - Call Center Representative

Bilingual WAH - SOUTH CAROLINA ONLY - Call Center Representative

Bilingual WAH - OKLAHOMA ONLY - Call Center Representative

Entry Level Supervisor-Remote

FLORIDA only - Work at Home Call Center Representative