Does InfoCision pay their employees well?

According to anonymously submitted Glassdoor reviews, InfoCision employees rate their compensation and benefits as 1.9 out of 5. Find out more about salaries and benefits at InfoCision. This rating has been stable over the past 12 months.

How satisfied are employees working at InfoCision?

23% of InfoCision employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated InfoCision 2.2 out of 5 for work life balance, 2.0 for culture and values and 2.2 for career opportunities.

What are the top reviewed jobs at InfoCision?

Communicator (163) , Customer Service Representative (103) , Call Center Representative (32) , Customer Service Representative (CSR) (22) , Telemarketer (19) , Program Supervisor (13) , Sales Representative (11) , Fundraiser (9) , Business Account Manager (8) , Call Center Agent (8) , Call Center Supervisor (8) , Communications (7) , Account Representative (6) , Applications Developer (6) , Customer Service (6)

What are the pros of working at InfoCision according to real employee reviews?

"The have a good work from home job" ((in 71 reviews)); "People are nice and if you need help you just need to ask and someone will help." ((in 55 reviews)); "The benefits are good and reasonable with today's rates!" ((in 20 reviews)); "Flexible schedule to fit my needs was easily met." ((in 16 reviews)); "Flexible hours and able to makeup hours" ((in 16 reviews))

What are the cons of working at InfoCision according to real employee reviews?

"Bad training "classes"" ((in 31 reviews)); "poor management .. supposed to be a no pressure environment but they force you to make sales even when the customers don’t want it." ((in 30 reviews)); "Unexperienced and unprofessional supervisors." ((in 27 reviews)); "Managers have no clue what is happening and would rather be Social with other then doing work." ((in 13 reviews)); "$100 Bonus on your check if you meet the weekly star system goals posted." ((in 11 reviews))

What are the top reviewed InfoCision locations?

Akron , Dayton , Austintown , Huntington , Green , Fairlawn , Boardman , Mansfield , New Castle , Uniontown , Atlanta , Youngstown , Houston , Charlotte , Clarksburg , Columbus , Indianapolis , Cleveland , Gallipolis , Charleston , Toledo , Montgomery , Detroit , Greensboro , Raleigh , Meridian , Aguadilla , Medina , Las Vegas , Allentown

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InfoCision

InfoCision reviews

2.4

23% would recommend to a friend

(813 total reviews)

Craig Taylor

41% approve of CEO

33% positive business outlook

Ratings by category

2.3

Diversity & inclusion

2.2

Work/Life balance

2.2

Career opportunities

2.1

Senior management

2.0

Culture & values

1.9

Compensation and benefits

InfoCision has an employee rating of 2.4 out of 5 stars, based on 813 company reviews on Glassdoor which indicates that most employees have an average working experience there. The InfoCision employee rating is 33% below average for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

813 reviews

1.0

Jun 23, 2023

horrible

Call agent

Recommend

CEO approval

Business Outlook

Pros

no pros at all. none what so ever.

Cons

PLEASE DONT EVER WORK HERE IF YOU WANT TO BE ABLE TO SUPPORT YOURSEL FINANCIALLY . they started me at 12 dollars an hour... when the minimum wage is 15. and they lie alot as well.

1.0

Jun 15, 2023

Don't Work Here!

Communicator

Recommend

CEO approval

Business Outlook

Pros

Work at home. Full Time or Part Time.

Cons

Cheet employees out of bonuses. Constant tech. problems. Trained to break the law. Come to find out they are in a current lawsuit for not saying upfront that they are asking for money. Employees are taught to deflect that question when asked. Court is now requiring them to hand over all employees personal information to the courts. InfoCision was ordered by the court to notify employees of this. I was never notified, nor was I ever trained to tell people upfront that we were asking for money. It sounds like InfoCision is going to try to throw the employees under the bus and make them legally liable for not telling people upfront that they are asking for money. This company is dishonest! Stay away from them or you may end up in jail or fined for something you was not even trained to do! They were also in a labor lawsuit back in 2010 for not even paying min wage.

3.0

Jun 11, 2023

Telemarketing Industry

Sr account executive

Recommend

CEO approval

Business Outlook

Pros

Adjusted well to virtual work environment, flexibility in work schedule, tenured staff

Cons

Level of support depends on department, roles are not backfilled when a member of the team leaves.

Viewing 133 - 135 of 813 Reviews

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Jobs at InfoCision

FLORIDA only - Work at Home Call Center Representative

Entry Level Supervisor-Remote

VIRGINIA only - Work at Home Call Center Representative

MISSOURI only - Work at Home Call Center Representative

GEORGIA only - Work at Home Call Center Representative