Infobip reviews

3.8

75% would recommend to a friend

(923 total reviews)
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Silvio Kutic

87% approve of CEO

74% positive business outlook

Infobip has an employee rating of 3.8 out of 5 stars, based on 923 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Infobip employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.5 stars).

Reviews by job title

923 reviews
2.0
May 12, 2016
Recommend
CEO approval
Business Outlook

Pros

Is a dynamic company, young and technological. They are growing faster with offices all over the world. Opportunity to travel abroad and know many different people inside the company and for business. It's a good company if you are young, don't have kids and still live with your parents.

Cons

Low salaries and bad bonus plan, unclear communication with employees and hierarchy. It's not a company for experienced professionals.

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Infobip Response
10y
Thank you for sharing your feedback with us. We are investing a lot of efforts in analyzing and restructuring compensation and benefits program and have introduced some changes recently. We are looking forward to gain any valuable feedback from you, our employees and therefore we encourage you to talk to us and share your suggestions. We believe that we can always do better and you, our employees, are the ones who can help us in that.
2.0
Apr 1, 2025

Think Twice Before Joining Infobip

Recommend
CEO approval
Business Outlook

Pros

There are some incredibly talented colleagues, which is a bright spot. However, even they are gradually leaving Infobip. What’s left are mostly those who excel at sucking up to management rather than delivering results. The company has potential clients, but even they’re drifting away due to poor support, and new customers are few and far between.

Cons

Don’t join Infobip if you’re someone who wants to focus on work and isn’t good at flattering leadership. The company has a lot of senior managers who don’t do much beyond pretending to be busy. There’s a clear divide here: very few people actually do the real work, while many just talk a big game. Benefits have been steadily cut year after year, and don’t expect salary increases—only empty promises.

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Infobip Response
1y
Thank you for taking the time to share your feedback. We appreciate your honesty and are genuinely sorry to hear about your negative experiences at Infobip. We are proud of all our talented employees and are actively working on setting up internal programs such the Grow from within - Internal mobility initiative with the main goal of employee retention, growth and career advancement within the company. Additionally, to support and increase long-term satisfaction we conduct employee engagement surveys and use the results as a tool to implement positive changes. We are deeply concerned by your mention of employee harassment. This is unacceptable, as a safe and respectful workplace for all Infobip employees is our priority. Which is why we already have established the Speak up platform for raising awareness and reporting of unacceptable – discriminatory and harassment behavior in the workplace. Once again, we value your input and are dedicated to making the necessary improvements. We wish you all the luck and success in your future career endeavors.
1.0
Dec 25, 2024

Worst company to work for

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Croatia management is decent but India management is pulling them down

Cons

the India management team at Infobip is struggling with issues like internal politics, a lack of transparency, and fairness. Employees often feel undervalued and disrespected, and there seems to be insufficient focus on both employee well-being and customer satisfaction. These are critical areas that require immediate attention to foster a healthier work culture and improve overall organizational performance.

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Infobip Response
1y
Thank you for your review. We are sorry to hear that you feel this way about your experience with us. Our priority is and always was to build and encourage a transparent and fair work environment where everyone has the same opportunity to learn and grow professionally and get rewarded based on merit, not on bias. As a global company, we are dedicated to empowering our leadership and providing them with necessary training and education thus helping them reach their full potential and to be fully aligned with business goals. Thank you for your time spent with us. We wish you much success in your career and future endeavors. 
Viewing 160 - 162 of 923 Reviews

Glassdoor has 1,077 Infobip reviews submitted anonymously by Infobip employees. Read employee reviews and ratings on Glassdoor to decide if Infobip is right for you.