Infobip reviews

3.8

75% would recommend to a friend

(921 total reviews)
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Silvio Kutic

85% approve of CEO

73% positive business outlook

Infobip has an employee rating of 3.8 out of 5 stars, based on 921 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Infobip employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.5 stars).

Reviews by job title

921 reviews
5.0
Aug 6, 2023
Recommend
CEO approval
Business Outlook

Pros

Since the time i come here it is going through many changes and ups and downs and it is good and frustrting both. good as they know what to do before it is late and it is at times frustrting for us we have to change and it also hit the bonus. Bonus is good and my team in the region made very good incentive in the last and last year both. Infobip has the best product in the market and some of my clients value it. Salary is also coming on time everymonth and good number of leaves are also there. I have also got self phone from the company. some people try to disturb it from outside but it is ok managment is taking care of it. My manger is very good and guides me and i can ask any question to him.

Cons

Mangement is taking decision slowly and would have taken some rough decisions long time before but i am happy that they did the right decision. Now people like me who were ignored are also given value and care by the chapter leads. Also I am doing so many paper work.

1.0
Aug 4, 2023
Recommend
CEO approval
Business Outlook

Pros

Salary above average, stability in terms of a big company with revenue.

Cons

HR manages you as a tool, they control your time and do not care with you as a person. Benefits where hard to negotiate. This is an extremely big company and they consider you only as one more. Also there were a lot of lack of transparency on the manager/director position. And people do not cultivate feedback.

1.0
Aug 3, 2023
Recommend
CEO approval
Business Outlook

Pros

The products are world class which hardly have any teething issues. Its a Global brand.

Cons

Globally, the entire focus is on US & LATAM market with no focus on other regions including India. The bigger challenge is of promoting very average Croatian members because they are just CROATS. You will see a finance person becoming a CPaaS product manager and very young talent being promoted as Directors with no relevant experience. A blunder in US acquisitions have led to downsizing globally. India is even a bigger mess with their MDs political ambitions at the cost of the company. The MD is openly doing favouritism for her closed group in terms of appraisals and esp. Quarterly awards. The most crippled function is HR which has no sanctity left and is a mere puppet in MDs hands. In the name of culture, many good people have been targeted and have left the company. The situation is so bad that the incentives for certain employees were reduced even after the quarter was finished for those who are not in MDs inner circle. have heard that many people have left India operations recently because of MDs favouritism.

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Infobip Response
2y
Thank you for sharing your review. We are sorry you feel that way about your experience with us. Infobip has zero tolerance and strict policies regarding discrimination, abuse, harassment or biased attitudes of our employees on any ground. Our priority is to build and encourage a culture where everyone has a chance to learn, take responsibility, grow professionally and get rewarded based on merit. Thank you for your contribution and we wish you great success in your next career steps!
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Glassdoor has 1,074 Infobip reviews submitted anonymously by Infobip employees. Read employee reviews and ratings on Glassdoor to decide if Infobip is right for you.