3.0
Jan 21, 2018
Recommend
CEO approval
Business Outlook
Pros
Big ideas. Lots of creativity. Great marketing.
Cons
Plethora of different products creates overwhelming challenges of execution. Product growth much faster than support growth. Lots of people but always the wrong mix of skills/product knowledge for delivery. Utilization low even though backlog is high. Focus is on utilization before customer satisfaction. Disconnect between marketing plans and execution model. Organized by function/skill rather than by product.