Inovalon reviews

2.8

38% would recommend to a friend

(1,298 total reviews)
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Adam Kansler

52% approve of CEO

42% positive business outlook

Inovalon has an employee rating of 2.8 out of 5 stars, based on 1,298 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Inovalon employee rating is 27% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
1.0
Nov 14, 2023
Recommend
CEO approval
Business Outlook

Pros

Great training that continues weekly/monthly and great products

Cons

If you like being (micro) managed, this is the place for you. Every single phone call you make to prospects/customers is recorded. At the end of each day, there is a "team call" to find out how many phone calls you made and how many new opportunities you created. If this is your idea of "sales", this is the right job for you. If you enjoy being talked to like a 10-year old kid, this is the right job for you. The company (as of October 2023) is roughly 38% to plan for yearly goals/revenues. Very few people are making any commissions because of pricing structure which is NOT negotiable. Prospects/Customers are choosing the competition because of much better pricing and customer support. Which brings me to another CON....the company could care less about current customers. They only want new business. They are willing to lose current customers and then blame YOU (the sales rep) for doing so. Listen, just steer clear of this company. The company has hired 15 sales reps in 2023 but has lost 17+. Again, the company could care less about current employees (similar to they don't care about current customers). It's a "churn and burn" culture.

1.0
Feb 4, 2022
Recommend
CEO approval
Business Outlook

Pros

Remote, Immediate colleagues are nice

Cons

We all share a mutual connection and that is complaining about this company Constant layoffs No professional development Shady treatment of employees Business leaders do not connect with employees Employees are overworked and under supported

1.0
Nov 10, 2021
Recommend
CEO approval
Business Outlook

Pros

Retirement - 401k match (5%)

Cons

Inovalon is a company where the masses suffer silently. It's a company that doesn't value work life balance at all where working evenings and weekends are the expectation, not the exception. It wouldn't bother me as much if it wasn't for the fact that putting in long hours is the results of our own ineptitude and inefficiencies. We're not putting in the late hours to work on an exciting new release or to impact changing in a meaningful way - we work late because we can't get out of our own way. Employees are basically in one large boat putting in a lot of effort but rowing in opposing directions, never advancing. Inovalon has neither a large, sophisticated software company but they're not a small mom & pop shop either. And yet somehow, they've managed to combine the worst attributes of both. Inovalon has clunky rules and regulations like a huge corporation but lack discipline and processes like a start up being run out of a garage. Lastly, I've seen layoffs happen at every single company I've worked at in the past. Unfortunately, they happen but the manner in which it's done speaks to the true integrity of a company and it's senior management. Layoffs occur almost monthly at this organization and even those who've been with the company for years get zero notice period. In fact, their access is shut off on the spot so they have no chance of saying goodbye and ensuring a smooth transition with those left behind. Another example of poorly made business decisions.

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Inovalon Response
4y
Thank you for taking the time to write a review. We appreciate hearing about your personal experience but are saddened to learn that it was not a positive one. Inovalon is a large and growing company, and that brings both opportunities and challenges. We strive every day to ensure that from the top down, we are committed to our employees. We encourage you to provide further feedback and recommendations at GlassdoorFeedback@inovalon.com. Thank you!
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