As a contractor working with IG and UHG, not having holidays off has been really challenging to find time to have a proper break and recoup with working 40 hour weeks plus a lot of OT most all of the year. Having regular and major holidays off would be a really good idea to help with proper decompress and mental health breaks. Having a break is necessary. That would be my biggest change I would make. Otherwise my experience has been wonderful! The people I work with are wonderful! I love their positive energy!