Is Instacart a good company to work for?

Instacart has an overall rating of 3.6 out of 5, based on over 7,941 reviews left anonymously by employees. This rating has increased by 2% over the last 12 months. 60% of employees would recommend working at Instacart to a friend and 49% have a positive outlook for the business. The best reviews about Instacart have been left by employees working as Area Manager , Data Scientist and Director .

Does Instacart pay their employees well?

According to anonymously submitted Glassdoor reviews, Instacart employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Instacart. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Instacart?

60% of Instacart employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Instacart 3.5 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Instacart?

Personal Shopper (1300) , Full Service Shopper (1156) , In Store Shopper (529) , Instacart Full Service Shopper (161) , Independent Contractor (114) , Delivery Driver (112) , Driver (112) , Customer Service Representative (53) , Shift Lead (52) , Senior Software Engineer (50) , In-store Shopper (44) , Software Engineer (42) , Shopper and Driver (37) , Site Manager (35) , Full Time Shopper (32)

What are the pros of working at Instacart according to real employee reviews?

"Flexible Hours; no one looking over you shoulder; scavenger hunt and I love scavenger hunts; very easy going; nice pay" ((in 519 reviews)); "Good money when you get hours persistent work when there is work keeps you moving keeps you going very little dead time" ((in 443 reviews)); "Flexible Schedule: Ability to choose your own hours and work when it suits you." ((in 323 reviews)); "Flexible schedule and easy app to use" ((in 250 reviews)); "Great people to work with and learn from!" ((in 143 reviews))

What are the cons of working at Instacart according to real employee reviews?

"Instacart pay can be low and relies on tips to make the pay as generous as needed" ((in 625 reviews)); "Also there is literally no benefits to working here and for all this I deduct 3 stars." ((in 114 reviews)); "I have not shopped in a year bc the pay comes out to less than minimum wage now AND you're using your own vehicle!" ((in 61 reviews)); "Bad (no) training" ((in 51 reviews)); "Ads directors and managers are inexperienced in this industry" ((in 36 reviews))

What are employees saying about Instacart layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Instacart layoffs and their outlook for job security at Instacart in 2026.

What are the top reviewed Instacart locations?

San Francisco , New York , Los Angeles , Atlanta , Chicago , Austin , San Diego , Philadelphia , Boston , Miami , Seattle , Houston , Dallas , Minneapolis , Phoenix , Denver , Las Vegas , Tampa , Charlotte , San Jose , Raleigh , Washington , Nashville , Saint Louis , Richmond , Portland , Columbus , Orlando , Buffalo , Sacramento

Instacart reviews

3.6

60% would recommend to a friend

(1,879 total reviews)

Fidji Simo

53% approve of CEO

49% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,879 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Instacart has an employee rating of 3.6 out of 5 stars, based on 1,879 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Instacart employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews

1.0

Feb 21, 2017

Meh

Account manager

Recommend

CEO approval

Business Outlook

Pros

Nice office, good food, Lot's of great swag

Cons

Limited vision, to focused on being bleeding edge instead of running a successful sustainable business.

1.0

Mar 17, 2024

Toxic, cliquey, political, bullying environment run by clowns

Individual contributor

Recommend

CEO approval

Business Outlook

Pros

The salary and stock options, but you won't get hired as staff right now so that negates the second one. If you are staff, the severance packages are generous, You WILL get one, unless you're a director or ECD who DESERVES to be fired but won't be due to politics,

Cons

This review applies to the marketing department and creative teams: Instacart is a non-inclusive workplace so don't believe anything saying the opposite. Discrimination, open bullying, and sabotage are rife within the Growth Department, CRM Department, and Brand Marketing Departments. Despite your talent, not fitting into their clique can cost you your job. Not having a perky tone in your voice when speaking can cost you your job. Being too strategic and experienced will cost you your job. Being older will cost you your job. Being neurodivergent will cost you your job. Not sucking up to the people-pleaser, bus-throwing-under management will cost you your job. The director-level and executive-director-level managers on Brand and Creative will not advance your career. You won't be inspired by them or learn from them because they are frauds. Instacart had two good ECDs who were crushed under the constant thrash from marketing leaders who did not respect their expertise.

3.0

Jul 2, 2018

Bad workplace environment and managers negate the positive

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Great location— right in FiDi - Business outlook is good, simply because businesses/ companies don’t want Amazon to dominate— but there still is a future for Instacart! - Good people: smart, humble, and compassionate

Cons

- Inexperienced managers are common. They had been promoted simply due to longevity, rather than actual knowledge or management skills/ experience. Or they have been promoted, to incentivize employees from leaving - Lack of accountability. We have our core values, yet upper management is not held accountable. They talk the talk, but don’t walk the walk, which undercuts productivity, allows for incompetence to run freely, and misbehavior to go unnoticed. - No culture. Everyone in the company works 24/7. Management rewards people who have no work-life balance and you’re expected to do that. - Recently, there have been many people leaving, ranging from entry level to executives, leaving Instacart short-handed and a little chaotic. - Compensation is lower compared to other tech companies/ startups - If you have multiple offers from other companies, you should take one of the others. Join Instacart is you’re unemployed or if you’re 100% miserable. If you have offers from Facebook, Google Amazon, etc… in all honesty, you’ll regret turning those down for Instacart.

Viewing 31 - 33 of 1,879 Reviews

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Jobs at Instacart

Fraud & Identity Specialist (Contract)

Manager II, Credit & Collections

Associate Social Media Manager

Instacart

Instacart reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Meh

Toxic, cliquey, political, bullying environment run by clowns

Bad workplace environment and managers negate the positive

Top companies for "Compensation and Benefits" near you

Jobs at Instacart