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      Instacart

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      Instacart reviews

      3.6

      60% would recommend to a friend

      (1,879 total reviews)
      avatar

      Fidji Simo

      53% approve of CEO

      49% positive business outlook

      Ratings by demographic groups

      Instacart has an employee rating of 3.6 out of 5 stars, based on 1,879 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Instacart employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      2K reviews
      3.0
      Sep 20, 2016

      More Investment Needed in both Ops Employees and Contractors

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The concept, while not novel is the most functional, and friendly iteration of the grocery delivery model. Startup environment provides for a fast workday and ownership and pride in work.

      Cons

      Contractors are treated like dirt, and the organization sees them as expendable (even if they are, there is simply no excuse to do so). Ops teams should be larger and also be able to delegate more to part-time employees at stores. There need to be more opportunities to grow from within, and ways to encourage and teach non-ops employees Ops functions.

      2.0
      Aug 13, 2015

      Good while it lasted

      Cbt-cashier
      Recommend
      CEO approval
      Business Outlook

      Pros

      You could work as many or as little hours as you wanted.

      Cons

      With new changes hours are capped at 29, you're no longer a independent contractor (meaning taxes are being taken out), cashier salaries were reduced, and shoppers no longer get tips and commission. They capped everyone's hours at 29, since with taking taxes out, they'd have to provide you with benefits.

      1.0
      Dec 27, 2019

      Avoid at all costs

      Accountant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Co-workers were great, convenient location

      Cons

      Management played favorites constantly, didn't appreciate team members, would put the blame on us for anything that went wrong but would take the praise for everything we did right, worked long hours with no OT, never followed through on things that were promised, would publicly criticize team members, there was no real career path, would talk bad about co-workers who left the team. There was no respect on this team and I'm honestly glad that I left. Benefits aren't great and pay is low.

      Viewing 37 - 39 of 1,879 Reviews
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      ReviewsInstacart reviews

      Glassdoor has 7,941 Instacart reviews submitted anonymously by Instacart employees. Read employee reviews and ratings on Glassdoor to decide if Instacart is right for you.