Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Instacart

      Is this your company?

      Instacart reviews

      3.6

      60% would recommend to a friend

      (1,879 total reviews)
      avatar

      Fidji Simo

      53% approve of CEO

      49% positive business outlook

      Ratings by demographic groups

      Instacart has an employee rating of 3.6 out of 5 stars, based on 1,879 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Instacart employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      2K reviews
      4.0
      Oct 4, 2018

      In Store Shopper

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Guaranteed hourly rate of pay Work in a single location Only have to drive to work and home In store support staff

      Cons

      No tips or large order bonuses Cannot refuse a batch, ever Training is minimal Combative culture between In Store Shoppers (ISS)and Full Service Shoppers (FSS) is rampant because FSS tips may suffer if ISS is not accurate in picking and packing groceries Metrics are counterintuitive. ISS gets SPEED emphasized overall and as a result, accuracy suffers. Customers frequently give poor ratings on replacements suggested by the app.

      1.0
      Aug 27, 2018

      Horrible Company

      Shift leader
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great in the beginning, turned into a nightmare quickly.

      Cons

      Mass firings, laid off hundreds with no warning.

      5.0
      Oct 25, 2016

      Awesome place to make an impact!

      Senior software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      We solve really hard problems and utilize everyone's unique skill set. Engineers have a fair amount of flexibility on which projects they work on and the role they play -- your business and product ideas are valued. Our work is meaningful -- we help millions of elderly, disabled, busy families, and others with groceries while employing tens of thousands of people. The company is headed to a great place and it's awesome helping us to get there.

      Cons

      As a tech company disrupting an old industry, there are more business stakeholders than your typical tech company. For some engineers this can be frustrating, but we work together and find great solutions that draw from everyone's experience.

      Viewing 61 - 63 of 1,879 Reviews
      Related searches: Instacart jobs | Instacart salaries | Instacart benefits | Instacart interviews | Instacart conversations
      ReviewsInstacart reviews

      Glassdoor has 7,942 Instacart reviews submitted anonymously by Instacart employees. Read employee reviews and ratings on Glassdoor to decide if Instacart is right for you.