Is Instacart a good company to work for?

Instacart has an overall rating of 3.6 out of 5, based on over 7,955 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 57% of employees would recommend working at Instacart to a friend and 44% have a positive outlook for the business. The best reviews about Instacart have been left by employees working as Area Manager , Data Scientist and Director .

Does Instacart pay their employees well?

According to anonymously submitted Glassdoor reviews, Instacart employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Instacart. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Instacart?

57% of Instacart employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Instacart 3.5 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Instacart?

Personal Shopper (1302) , Full Service Shopper (1160) , In Store Shopper (530) , Instacart Full Service Shopper (161) , Independent Contractor (116) , Delivery Driver (113) , Driver (113) , Customer Service Representative (53) , Shift Lead (52) , Senior Software Engineer (51) , In-store Shopper (44) , Software Engineer (42) , Shopper and Driver (37) , Site Manager (35) , Full Time Shopper (32)

What are the pros of working at Instacart according to real employee reviews?

"Flexible Hours; no one looking over you shoulder; scavenger hunt and I love scavenger hunts; very easy going; nice pay" ((in 515 reviews)); "Can make good money only if you use a bot or maintain a straight 5 star rating." ((in 444 reviews)); "Flexible Schedule: Ability to choose your own hours and work when it suits you." ((in 310 reviews)); "Flexible schedule, Flexible schedule, and flexible schedule.." ((in 250 reviews)); "Great people to work with and learn from!" ((in 140 reviews))

What are the cons of working at Instacart according to real employee reviews?

"Instacart pay can be low and relies on tips to make the pay as generous as needed" ((in 618 reviews)); "Also there is literally no benefits to working here and for all this I deduct 3 stars." ((in 112 reviews)); "I have not shopped in a year bc the pay comes out to less than minimum wage now AND you're using your own vehicle!" ((in 64 reviews)); "Bad (no) training" ((in 49 reviews)); "Ads directors and managers are inexperienced in this industry" ((in 38 reviews))

What are employees saying about Instacart layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Instacart layoffs and their outlook for job security at Instacart in 2026.

What are the top reviewed Instacart locations?

San Francisco , New York , Los Angeles , Atlanta , Chicago , Austin , San Diego , Philadelphia , Boston , Seattle , Miami , Houston , Dallas , Phoenix , Minneapolis , Denver , Las Vegas , Tampa , Charlotte , San Jose , Raleigh , Washington , Nashville , Saint Louis , Richmond , Portland , Columbus , Orlando , Buffalo , Jacksonville

Skip to content Skip to footer

Notifications

Instacart

Instacart reviews

3.6

57% would recommend to a friend

(1,883 total reviews)

Fidji Simo

48% approve of CEO

44% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Work/Life balance

3.4

Compensation and benefits

3.3

Culture & values

3.0

Career opportunities

2.9

Senior management

Instacart has an employee rating of 3.6 out of 5 stars, based on 1,883 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Instacart employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

Apr 9, 2016

Great people doing big things

Operations manager

Recommend

CEO approval

Business Outlook

Pros

- Opportunities to shape the company in multiple ways - The impact of giving thousands of individuals and families their time back each day - Daily interactions with shoppers, giving them opportunities and working alongside them to make it a great experience - Really smart, fun, engaged people that will drop everything to help you out

Cons

- Despite the size, it's a startup, you've got to love the chaos - Still can do better in allowing the remote offices to share in much of the benefits noted above

5.0

Apr 4, 2016

data scientist

Data scientist

Recommend

CEO approval

Business Outlook

Pros

- Data science is essential to the company and there are many interesting data science problems - The company has a great potential revolutionizing the grocery market. Key progress has been made in the past year, e.g., became unit economic profitable - I really enjoy working with my co-workers. This is a team where people respect, trust each other. - Work-life balance is reasonable as a startup and working schedule is flexible, tho a strong sense of urgency and ownership is expected.

Cons

- Commute can be a bit long if you live in south bay. A few of us live in south bay take CalTrain where you can comfortably work or take a rest.

5.0

Feb 19, 2016

Great culture and amazing data science opportunities

Data scientist

Recommend

CEO approval

Business Outlook

Pros

- Our values are great and at the center of the company - Data Science opportunities are everywhere from operations research to recommendation systems and we just hired an amazing VP of Data Science - Instacart is extremely goal oriented and data driven - Incredibly smart colleagues - We are moving so fast! If you have an idea, code it, push it to production and test it! It is really that simple.

Cons

Can't think of any at the moment

Viewing 1579 - 1581 of 1,883 Reviews

Top companies for "Compensation and Benefits" near you

Amazon

3.7★Compensation & Benefits

Google

4.5★Compensation & Benefits

Jobs at Instacart

Senior Data Scientist - Shopping Experience (Search)

Senior Product Manager, In-Store Tasks

Senior People Data Scientist