Is Instacart a good company to work for?

Instacart has an overall rating of 3.6 out of 5, based on over 7,955 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 57% of employees would recommend working at Instacart to a friend and 44% have a positive outlook for the business. The best reviews about Instacart have been left by employees working as Area Manager , Data Scientist and Director .

Does Instacart pay their employees well?

According to anonymously submitted Glassdoor reviews, Instacart employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Instacart. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Instacart?

57% of Instacart employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Instacart 3.5 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Instacart?

Personal Shopper (1302) , Full Service Shopper (1160) , In Store Shopper (530) , Instacart Full Service Shopper (161) , Independent Contractor (116) , Delivery Driver (113) , Driver (113) , Customer Service Representative (53) , Shift Lead (52) , Senior Software Engineer (51) , In-store Shopper (44) , Software Engineer (42) , Shopper and Driver (37) , Site Manager (35) , Full Time Shopper (32)

What are the pros of working at Instacart according to real employee reviews?

"Flexible Hours; no one looking over you shoulder; scavenger hunt and I love scavenger hunts; very easy going; nice pay" ((in 515 reviews)); "Can make good money only if you use a bot or maintain a straight 5 star rating." ((in 444 reviews)); "Flexible Schedule: Ability to choose your own hours and work when it suits you." ((in 310 reviews)); "Flexible schedule, Flexible schedule, and flexible schedule.." ((in 250 reviews)); "Great people to work with and learn from!" ((in 140 reviews))

What are the cons of working at Instacart according to real employee reviews?

"Instacart pay can be low and relies on tips to make the pay as generous as needed" ((in 618 reviews)); "Also there is literally no benefits to working here and for all this I deduct 3 stars." ((in 112 reviews)); "I have not shopped in a year bc the pay comes out to less than minimum wage now AND you're using your own vehicle!" ((in 64 reviews)); "Bad (no) training" ((in 49 reviews)); "Ads directors and managers are inexperienced in this industry" ((in 38 reviews))

What are employees saying about Instacart layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Instacart layoffs and their outlook for job security at Instacart in 2026.

What are the top reviewed Instacart locations?

San Francisco , New York , Los Angeles , Atlanta , Chicago , Austin , San Diego , Philadelphia , Boston , Seattle , Miami , Houston , Dallas , Phoenix , Minneapolis , Denver , Las Vegas , Tampa , Charlotte , San Jose , Raleigh , Washington , Nashville , Saint Louis , Richmond , Portland , Columbus , Orlando , Buffalo , Jacksonville

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Instacart

Instacart reviews

3.6

57% would recommend to a friend

(1,883 total reviews)

Fidji Simo

48% approve of CEO

44% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Work/Life balance

3.4

Compensation and benefits

3.3

Culture & values

3.0

Career opportunities

2.9

Senior management

Instacart has an employee rating of 3.6 out of 5 stars, based on 1,883 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Instacart employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

Nov 18, 2015

Awesome Culture

Contract recruiter

Recommend

CEO approval

Business Outlook

Pros

Instacart takes hiring and talent and people really seriously and that is reflected in their culture. The problems Instacart is solving are interesting and complex. No shortage of awesome stuff to work on! Management is thoughtful and very strategic. The arrogance present at many well funded companies is not something you see at Instacart.

Cons

More communication and transparency across business areas would be good, but this isn't really bad now. This site forces a "Con".

5.0

May 8, 2015

I was on the fence about joining the team..so happy I did!

Ch team

Recommend

CEO approval

Business Outlook

Pros

Amazing management, amazing team, individuality encouraged; transparency and a singular vision are the name of the game.

Cons

My hours are gonna suck for a little while

1.0

Dec 10, 2018

Shopper/Independant Contractor

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

None. Not anymore. They have restructured their pay scale.

Cons

Hard to get hours unless you can work at least 30 hours a week from the start and never, ever go on vacation or else you’ll lose early access to hours in which case you will have to fight to tooth and nail to get them. The pay used to be pretty good but now they are paying out extremely low compensations per delivery. It’s a race to the bottom for anyone who continues to work with instacart.

Viewing 1582 - 1584 of 1,883 Reviews

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Jobs at Instacart

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