Instacart reviews

3.6

59% would recommend to a friend

(1,882 total reviews)
avatar

Fidji Simo

51% approve of CEO

47% positive business outlook

Instacart has an employee rating of 3.6 out of 5 stars, based on 1,882 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Instacart employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
1.0
Mar 14, 2022
Recommend
CEO approval
Business Outlook

Pros

I really enjoyed my coworkers.

Cons

The management can do better. A lot of the TL’s don’t know what they’re doing. It’s very micromanaged, unprofessional and underpaid. Management doesn’t know what direction they want to go in.

5.0
Feb 19, 2022
Recommend
CEO approval
Business Outlook

Pros

Pick your own hours, work only when you want to and dont have to explain your schedule to anyone, you choose the jobs you want to do

Cons

You have to be very pro active and alert to catch the good batches when they become available before someone else takes them, almost all tech help is done over instant messaging and you rarely speak over the phone with instacart, you have to be devoted to customer service and also diligent about watching for scamming customers

5.0
Jun 11, 2021
Recommend
CEO approval
Business Outlook

Pros

Working at Instacart was a life-changing experience. For ~6 years, I drank deeply from a firehose of learning how to build an incredible business. I made lifelong friends. I wouldn't trade the experience for any other.

Cons

It's a dynamic and rapidly growing company. You gotta be ok with dealing with change.

Viewing 157 - 159 of 1,882 Reviews

Glassdoor has 7,949 Instacart reviews submitted anonymously by Instacart employees. Read employee reviews and ratings on Glassdoor to decide if Instacart is right for you.