Instacart reviews

3.6

58% would recommend to a friend

(1,883 total reviews)
avatar

Fidji Simo

50% approve of CEO

46% positive business outlook

Instacart has an employee rating of 3.6 out of 5 stars, based on 1,883 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Instacart employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
4.0
Jun 7, 2019

Busy and intense

Recommend
CEO approval
Business Outlook

Pros

Low oversight , independence in decision making, start up company

Cons

Difficult to obtain goals, only one supervisor and many shoppers

1.0
Jun 6, 2019
Recommend
CEO approval
Business Outlook

Pros

You chose your schedule that’s it!

Cons

There is honestly nothing good about working for this company except for picking your hours .. I was desperate for a quick job so I took it...and even still you’re not guaranteed to make money $$ during your shift. For example for one shift of 5 hrs, you may have 1 grocery batch only paying you $10-$20? Terrible! You’re timed..to get to the store , shop all the groceries with the exact items specified , cash out load car , drive to customers house/business and unload, in a specific amount of time. Customers don’t tip always and when you receive your batch with Amt you will be paid plus tip...customer that’s super cheap can retract the tip amount after you do all the work and shop for them within a certain time frame. The ware and tear on your car and gas is not compensated by the company all comes out of your pocket. Also for a huge grocery list being delivered to a building you’re responsible and not forewarned by company to buy out of your pocket a buggy to carry all the groceries to customers living in high rise buildings! Customers complain when store doesn’t have items and remove tips and mark bad reviews on your page as if it’s your fault the store was out of stock. This is my second time trying to post my review so much to mention but won’t go on or they will not post my review. All in all get a better more reliable better paying job. This company is nothing short of CHEAP! If I wasn’t a single mother trying to provide for my kids I would quit immediately.

2.0
Jun 3, 2019
Recommend
CEO approval
Business Outlook

Pros

You make your own schedule.

Cons

$12 to drive across town, park your car legally, shop, stand in a line, pack your bags in your car, drive to the customers house, possibly take the bags up 4 or flight steps of stairs to the customer. There was a time when the orders would pay $30-$50 for large orders. Now large orders will pay you $20-$30 if you’re lucky. And after doing an order which takes a little over an hour, you may be exhausted.

Viewing 1597 - 1599 of 1,883 Reviews

Glassdoor has 7,952 Instacart reviews submitted anonymously by Instacart employees. Read employee reviews and ratings on Glassdoor to decide if Instacart is right for you.