Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Instacart

      Is this your company?

      Instacart reviews

      3.6

      58% would recommend to a friend

      (1,883 total reviews)
      avatar

      Fidji Simo

      50% approve of CEO

      46% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.5

      Work/Life balance

      3.4

      Compensation and benefits

      3.3

      Culture & values

      3.0

      Career opportunities

      2.9

      Senior management

      Instacart has an employee rating of 3.6 out of 5 stars, based on 1,883 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Instacart employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      4.0
      Nov 29, 2021

      Lots of opportunity and ambiguity

      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      We work hard and fast here at Instacart. That leads to a lot of momentum and speed on many projects, and you can truly launch projects and programs in a short amount of time. If you're entrepreneurial, this is a great place to test your influence and mettle.

      Cons

      We're not well organized as a company. The operational cadence needs improvement. Processes need to be documented and followed upon. It's not always clear who has the authority to make a decision, so ultimately it goes to the very top, which is quite ineffective.

      5.0
      Nov 2, 2021

      Shopper

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The flexibility to choose when and where you want to work. Great pay Amazing shopper app

      Cons

      bad ratings from customers can hurt your metrics. things like store inventory are out of your control but sometimes customers will give a bad review because their items werent in stock which is completely out of your control

      5.0
      Sep 10, 2021

      Supportive, caring culture

      Area manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I've never experienced a culture like the one that I have at Instacart. Unlike most companies, when they say unlimited time off, they mean it. When they say they support working parents, they mean it (and make sure that their managers are following that guidance). When they say they value diversity, they mean it (majority female C-suite!). The culture simply can't be beaten. My team is beyond supportive of one another, and we all strive to lift up each other. The org is also large enough that there seems to be a job for every talent and skill level.

      Cons

      Pay is not usually commiserate for comparable jobs at other companies, and teams sometimes do not collaborate.

      Viewing 199 - 201 of 1,883 Reviews
      Related searches: Instacart jobs | Instacart salaries | Instacart benefits | Instacart interviews | Instacart conversations
      ReviewsInstacart reviews

      Glassdoor has 7,951 Instacart reviews submitted anonymously by Instacart employees. Read employee reviews and ratings on Glassdoor to decide if Instacart is right for you.