Instacart reviews

3.6

58% would recommend to a friend

(1,883 total reviews)
avatar

Fidji Simo

50% approve of CEO

46% positive business outlook

Instacart has an employee rating of 3.6 out of 5 stars, based on 1,883 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Instacart employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
3.0
Apr 26, 2021

Times are changing

Recommend
CEO approval
Business Outlook

Pros

- Before it was full-time WFH, there were nice benefits of working in person such as an amazing office with multiple floors, free lunch/dinner, snacks/drinks, and a great company culture with friendly people across the org. - The mission of the company remains mostly the same, and getting to work on interesting problems everyday can definitely be rewarding.

Cons

- Do any HR or Workplace teams even read these reviews and/or care anymore? Seems like there isn't much of a pulse check of how employees in general are doing or have been handing WFH now that it's been over a year. - Burnout tends to be a common theme among many teams across the company - are we communicating and addressing these issues by talking about adding more headcount or promoting a better culture that openly encourages taking time off? - The product strategy seems to have gone stale for quite some time now with VPs and execs coming and going every few months, and the same spiel about our numbers in every all hands these days. - Management in Ops tends to have a very stagnant way in thinking, many of the higher ups and longer-tenured folks in the org are slow in implementing change and have way too long of a leash on people within the team who consistently underperform, without ever holding them accountable or taking any serious, meaningful actions to cut the fat. - Instacart likes to take a stance on racism and inequality, but I haven't heard much after the announcement of the Asian@ ERG, and I also find it interesting that the sponsor is not noticeably Asian (am I missing something or did they think this was the most ideal representation of the group?)

4.0
Mar 31, 2021
Recommend
CEO approval
Business Outlook

Pros

- Good perks, benefits, events - Incredible, once in a lifetime growth opportunity - Can stand behind the company mission

Cons

- Despite massive growth team size has remained the same, leading to intense burnout and no sign of headcount expansion - Unrealistic expectations of productivity, not uncommon to be working on 10-18 initiatives at a time - Micromanaging by bosses is allowed rather than discouraged - No flexibility upon return to the office for remote employees unless you are in a senior level position

2.0
Jul 31, 2020
Recommend
CEO approval
Business Outlook

Pros

Benefits are paid. Knowledgable team members.

Cons

Self-serving management. All employees are disposable and they will make sure you know it. Sketchy HR practices to cover up corruption in management. Men favored over women in ideas, promotions, and recognition.

Viewing 202 - 204 of 1,883 Reviews

Glassdoor has 7,951 Instacart reviews submitted anonymously by Instacart employees. Read employee reviews and ratings on Glassdoor to decide if Instacart is right for you.