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      Instacart

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      Instacart reviews

      3.6

      58% would recommend to a friend

      (1,883 total reviews)
      avatar

      Fidji Simo

      50% approve of CEO

      46% positive business outlook

      Ratings by demographic groups

      Instacart has an employee rating of 3.6 out of 5 stars, based on 1,883 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Instacart employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      2K reviews
      1.0
      Apr 20, 2020

      Hiring process only

      Full service shopper
      Recommend
      CEO approval
      Business Outlook

      Pros

      This is a review on their hiring process, working with them is a whole different beast. This review is being written to highlight the problems of switching from instore shopper to full service.

      Cons

      In store shoppers in my area were on average getting paid $7 an hour less than full service. I made the switch. But was repeatedly hindered by their process. Waited a week to have my driving record approved, eventually talked to a shopper assistant to see what the hold up was, he restarted my entire paperwork process over again putting me at the start. THATS NOT ALL. I check with another assistant days later, he says it was not restarted correctly so he’ll have to restart it again. THREE times I’ve done the intro paperwork. I switched from the instore position for this, I NEED to work. Honestly ridiculous that I couldn’t have done this while still working shifts as an instore shopper. Now I can’t work until Instacart pushes my info through, if that ever even happens.

      1.0
      Nov 15, 2019

      Don’t Do It -In Store Shopper

      In store shopper
      Recommend
      CEO approval
      Business Outlook

      Pros

      Um. It’s an easy paycheck?

      Cons

      -Women who work as in store shoppers seemed to be targeted by creepy grocery store employees. We are constantly harassed, and because we believe in professionalism, we have to keep our cool. And, even in the era of Times Up and Me Too, reporting said harassment will likely result in absolutely nothing, so what’s the point of reporting sexual harassment? We feel unsafe, and have to put up with it. -Shift leads are hit and miss. The one I work with is always telling inappropriate stories/jokes, as well as treating some of us poorly (eg. implying I have adhd because I left hand lotion at home, as well as telling racist jokes to shoppers who aren’t white). -demeaning work; customers are rude and expect us to be dumber than dirt.

      1.0
      Oct 31, 2019

      Don't work at Instacart if you value your self worth.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working here boosts your self esteem for a while.

      Cons

      If you cannot be a daytime worker, meaning this is yiur second job, you will eventually end up with very few hours even just 4 hours a week.

      Viewing 205 - 207 of 1,883 Reviews
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      ReviewsInstacart reviews

      Glassdoor has 7,951 Instacart reviews submitted anonymously by Instacart employees. Read employee reviews and ratings on Glassdoor to decide if Instacart is right for you.