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      Instrument

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      Instrument reviews

      3.1

      59% would recommend to a friend

      (79 total reviews)
      avatar

      Laurel Burton

      13% approve of CEO

      17% positive business outlook

      Ratings by category

      3.8

      Work/Life balance

      3.4

      Career opportunities

      3.2

      Culture & values

      3.2

      Diversity & inclusion

      3.2

      Compensation and benefits

      2.5

      Senior management

      Instrument has an employee rating of 3.1 out of 5 stars, based on 79 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Instrument employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      79 reviews
      2.0
      Aug 13, 2021

      Immature & exhausting

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Early career professionals are going to find a lot of opportunities to grow. Most of it will be doing creative work making videos and websites for interesting or well known brands.

      Cons

      Instrument is very producer-led, so career growth in the other disciplines has a very low ceiling. Pay is generally below market, so shop around for other offers. The biggest drawback will be working under a leadership team that is almost completely homegrown. There’s a lot of disorganization and overthinking that could be avoided by hiring people with senior experience at better run agencies. Worst of all, it really does feel like high school. It sounds like a petty gripe, but it is true and it’s an example set at the top.

      1.0
      Jul 28, 2021

      Works for some, Challenging for many

      Strategist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Top-tier clients that look great on a resume. Plenty of talented people. Recent addition of Summer Fridays and some attempts at remote perks like guided massage. Making clear attempts at fostering inclusivity.

      Cons

      Shift to working remote has been very demanding and lots of people have voiced feeling overworked due to unclear expectations. Instrument only recently begun to introduce best practices for employees. The culture is largely superficial and leaves much to be desired. Blatant favoritism and ongoing popularity contest across the company. Some teams are clearly more desirable to work on. Design runs the show and receives the bulk of the support. Strategy is scattered, lacks clear POV on anything, and learning opportunities are close to nil besides the work itself.

      avatar
      Instrument Response
      4y
      Thank you for this feedback, and your time to document it for us to reflect on. We understand the feeling of remote work shifting needs, expectations, and the company feeling behind in introducing new best practices in response to remote work. We appreciate you acknowledging that we are instilling those best practices and we hope they are impactful for employees as they are embraced across the company. Thank you for the feedback on the disparity of experience between disciplines and teams, we are continuing to look at how experiences can feel more consistent across both of these areas and appreciate you highlighting it.
      5.0
      Jun 25, 2021

      Awesome place to work!

      Graphic designer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Instrument is such an awesome place to work. Great company culture and great people to work with. It really feels that everyone is willing to support each other. World/life balance is great as well and they really do care about your needs.

      Cons

      There is really honestly no downside to Instrument. It's one of the best places I've worked at so far

      Viewing 37 - 39 of 79 Reviews
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      ReviewsInstrument reviews

      Glassdoor has 97 Instrument reviews submitted anonymously by Instrument employees. Read employee reviews and ratings on Glassdoor to decide if Instrument is right for you.