Instrument reviews

3.1

59% would recommend to a friend

(79 total reviews)
avatar

Laurel Burton

13% approve of CEO

17% positive business outlook

Instrument has an employee rating of 3.1 out of 5 stars, based on 79 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Instrument employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

79 reviews
1.0
Sep 9, 2020
Recommend
CEO approval
Business Outlook

Pros

There are some really great people.

Cons

Instrument has gotten really good at marketing so they are great at pretending to care. They will do the bare minimum when they get caught with their pants down but that's as good as it gets. The problem comes from the very top so as long as those in C-Suite stay, it will not get better.

2.0
Sep 3, 2020
Recommend
CEO approval
Business Outlook

Pros

They are working hard to foster some new improvements. A good place if you have a family and need to coast while making some interesting work from time to time. Easiest if your'e white.

Cons

Negative environment for BIPOC employees. Seldomly follows through with commitments to the BIPOC community. Slow with change and progress. Fosters unhealthy work environments. Leadership has a hard rime acknowledging when they drop the ball.

5.0
Aug 11, 2020
Recommend
CEO approval
Business Outlook

Pros

Instrument has been a wonderful place for me to grow as a leader, learn about things outside of my discipline, and work with really progressive and interesting clients like Patagonia, Nike, Salesforce, Atlassian, Sonos, etc. As a producer, I am expected to do so much more than take notes, project plan, track the budget. We work as a team to solve problems, concept creative ideas, build up trust with our client partners, and produce work we are proud of. As a community, Instrument is very progressive, thoughtful, and focused on supporting career and personal growth. No time tracking! A solid and stable business model that expand/contract with landing big accounts like more traditional agencies! Truly digitally led!

Cons

Instrument can feel a little portland-centric in the creative output and culture. Instrument is still learning how to clearly define roles, levels, and expectations within each which sometimes leads to some confusion.

Viewing 58 - 60 of 79 Reviews

Glassdoor has 97 Instrument reviews submitted anonymously by Instrument employees. Read employee reviews and ratings on Glassdoor to decide if Instrument is right for you.