Instrument reviews

3.1

59% would recommend to a friend

(79 total reviews)
avatar

Laurel Burton

13% approve of CEO

17% positive business outlook

Instrument has an employee rating of 3.1 out of 5 stars, based on 79 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Instrument employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

79 reviews
2.0
Feb 28, 2024

Lost what once set it apart

Recommend
CEO approval
Business Outlook

Pros

The people who are executing the work are wonderful and super creative, and the clients are generally great to work with.

Cons

Leadership are super reactive and disconnected from the people executing the work. Teams pitching work are far too optimistic on level of effort and continually reducing costs to win the work, without also adjusting scope, forcing teams to deliver more with less. Burnout is happening at an alarming pace with little to no opportunity to connect, learn, and grow.

2.0
Apr 6, 2020

Yikes!!

Recommend
CEO approval
Business Outlook

Pros

The best reason to work at Instrument are the people. There are some really passionate, talented, and caring people that are engaged in creating quality work as a team. They offer comprehensive benefits, a very generous time off policy, and 401k matching.

Cons

There are a couple major red flags about Instrument that should be noted: 1. The cliques: Although I graduated from high school a long time ago, Instrument put me right back in the throes of being 16 years old navigating a whole slew of toxic people. Each team forms it's own clique so my advice is make sure you fit in with your team or you will have a miserable experience. 2. "Diversity/Inclusion/Equity": Instrument makes a lot of claims about inclusion and diversity but it's 100% lip service. If you identify as an underrepresented group be prepared to watch certain colleagues (read: white colleagues) be presented with opportunities and be handled with kid gloves while you get told something about your "energy" is off with no concrete feedback. Instrument is a place where having an opinion is as good as taking action. You will succeed here if you have the loudest, "woke-est" voice even if you are incredibly difficult to work with or don't actually practice the ideas you preach. 3. Growth: you will not grow personally or professionally here. A lot of people in management seemed to have gotten to those positions by being friends with existing management or failing upward. As a result, they bring no real leadership skills to the table. 4. Lack of Pay: If you move here from somewhere else, expect to take a pay cut. No cost of living raise, no transparency around salary. 5. The Work: You'll be making marketing sites that all bleed together because the same people are in charge of making creative decisions and will steamroll/speak down to you if you dare present ideas that are outside their bubble.

2.0
Nov 30, 2018

Not the best, and maybe not the worst

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company offers wonderful incentives to stick around like the EOY profit share bonus and a decent amount of money invested in each of their hires to put towards Professional Development. The partners appear well-intentioned.

Cons

This place is grossly homogenous. Instrument constantly speaks about changing the company makeup to be more diverse and inclusive, but it's really just a facade to appear progressive. For years, we've had the same white men in the room talking about change without putting in the work. As a creative, be prepared to make the same marketing sites over and over again to match the "Instrument aesthetic." The same people in leadership determine what the final output looks like for every and any project, so there's a general sameness in approach in tandem with an already non-existent design process.

Viewing 7 - 9 of 79 Reviews

Glassdoor has 97 Instrument reviews submitted anonymously by Instrument employees. Read employee reviews and ratings on Glassdoor to decide if Instrument is right for you.