Instrument claims they're "different then other agencies" but it's not true. They're only focused on monetary growth without creating any infrastructure, training process or agency wide practices for their employees. As a producer, I found it impossible to understand how to succeed. The executive directors are technically in charge of managing the production discipline on top of finding all the new business and managing all of the other leads on their team which basically made it very difficult for them to provide support. I was told that I would be given training in my first month but I was thrown into the fire, left alone to guess what to do and then later completely torn apart for my mistakes in an "informal review" which was degrading and not constructive. Overall the management team at Instrument is just the leadership teams friends and folks who have worked there the longest but they're completely unqualified to manage people. The way employees are thrown around to different teams without their own opinion taken into consideration and against their own will makes for a completely disparate experience. It's a sink or swim environment and it matters if you're popular and who you know.
