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Intercontinental Exchange

Engaged Employer

Intercontinental Exchange reviews

3.3

49% would recommend to a friend

(1,948 total reviews)
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Jeffrey C. Sprecher

56% approve of CEO

52% positive business outlook

Intercontinental Exchange has an employee rating of 3.3 out of 5 stars, based on 1,948 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Intercontinental Exchange employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

2K reviews
2.0
Apr 17, 2024
Recommend
CEO approval
Business Outlook

Pros

When the company was Black Knight, they were flexible with work hours. Many people stayed for a long time (which can be an issue as well). The flexibility depends on what team you're on and your manager.

Cons

Work is unable to be tested with real end users. Changes are made based on clients feedback or product owners, not end users. Lack of iteration. Innovation is pretty much non-existent. Designers are held to a high standard with quality of designs and solutions, yet the developers struggle to match anything and everything, including simple components like buttons. Developers struggle to even build applications with the color palettes provided. Most of the developers are off-shore. Everyone outside of the UX team tries to design as well and direct the design changes. If you disagree with any of their input, some take it personally and will leave a bad review about you during your annual performance review, or some developers will even raise their voice on calls. They can only give out so many good ratings within a team (1-4 scale). So your annual performance review is actually based on others on your team, not solely your actual performance. For example, they can only give out so many 1s and 2s. The normal is to get a 3, and 4 means you're basically getting fired. Bonus amounts are determined based on this rating.

2.0
Feb 27, 2024
Recommend
CEO approval
Business Outlook

Pros

I never witnessed any good things

Cons

Leadership is incredibly arrogant. Policies are docmatic and totalitarian. You buy a successful profitible company and then you proceed to change everything about it - doesn't make sense. And the coporate training is complete overkill. Never ends. You have to take the same courses over and over again in a very short period of time. They obviously have very little faith in the employees.

3.0
Sep 9, 2023
Recommend
CEO approval
Business Outlook

Pros

Decent pay and benefits, employee stock purchase and charity marching programs. Diverse employee base and chance to interact with folks around the world in different offices.

Cons

Run like the big publicly traded company it is - seems management is more focused on impressing Wall Street analysts than anything else.

Viewing 193 - 195 of 1,948 Reviews

Glassdoor has 2,054 Intercontinental Exchange reviews submitted anonymously by Intercontinental Exchange employees. Read employee reviews and ratings on Glassdoor to decide if Intercontinental Exchange is right for you.