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      Intercontinental Exchange

      Engaged Employer

      Intercontinental Exchange reviews

      3.3

      49% would recommend to a friend

      (1,948 total reviews)
      avatar

      Jeffrey C. Sprecher

      55% approve of CEO

      51% positive business outlook

      Ratings by category

      3.4

      Compensation and benefits

      3.3

      Diversity & inclusion

      3.1

      Work/Life balance

      3.0

      Career opportunities

      2.9

      Culture & values

      2.8

      Senior management

      Intercontinental Exchange has an employee rating of 3.3 out of 5 stars, based on 1,948 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Intercontinental Exchange employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      4.0
      Jul 21, 2017

      eSignal Division of company not in long term plans

      Technical support representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      I worked for the eSignal division of Interactive Data in Hayward, CA. Years ago, when the company was public, it was a good place to work with new products being developed and plans to expand, but once they were bought by an investment group, then sold to the ICE exchange, they no longer fit into the long term plans of the parent company and staff has been reduced severely.

      Cons

      Now, they are just keeping the employees around until the division is no longer profitable. No plans to grow the division or develop any new products. They already laid off one department.

      1.0
      Jul 18, 2017

      Once great, now sinking ship

      Per my manager, title's don't matter
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people Good exposure to the industry

      Cons

      Disorganized, moral at all-time low. Will expect you to put in the work of many while paying well below market value. Cut vacation days / healthcare benefits less than ideal since being acquired by ICE. Longer workday for less pay. No regard for employees, micromanaging a big problem. Lacks tools, resources, perspective and compassion. Will always lowball your annual reviews. All divisions lack communication skills. Many new hires do not receive the training in which they need in order to succeed in their role, leaving others to pick up the slack with little to no recognition.

      3.0
      Jul 12, 2017

      Downsizing came at a cost to employees left behind

      Customer service specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      The team of people that I worked with was the best part of my job. Many of the employees in the group that I worked in had 15 plus years of service and a wealth of knowledge of best practices. The company and had undergone many transitions with changes of ownership the last ownership being ICE. The changes and continual downsizing had begun to take its toll on staff. The benefits were good and better than average paid time off.

      Cons

      The department I was part of was acquired by ICE about one year before I left and had several changes in ownership prior to that. The theme in the company was do more with less people.

      Viewing 262 - 264 of 1,948 Reviews
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      ReviewsIntercontinental Exchange reviews

      Glassdoor has 2,054 Intercontinental Exchange reviews submitted anonymously by Intercontinental Exchange employees. Read employee reviews and ratings on Glassdoor to decide if Intercontinental Exchange is right for you.