Intrax reviews

3.2

54% would recommend to a friend

(119 total reviews)
avatar

Dennis Wong

100% approve of CEO

34% positive business outlook

Intrax has an employee rating of 3.2 out of 5 stars, based on 119 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Intrax employee rating is in line with the average (within 1 standard deviation) for employers within the Education industry (3.7 stars).

Reviews by job title

119 reviews
3.0
Dec 7, 2012
Recommend
CEO approval
Business Outlook

Pros

Most Intrax employees are there because they want to do something related to cultural exchange and are therefore interesting, fun, well-travelled people. In general, most employees are in their 20s and there is a lot of after-work socializing with coworkers. This is a lot of opportunity for advancement because many employees are young and move along quickly so if you want to stick around and take on a little responsibility you can get promoted pretty quickly.

Cons

The pay tends to be low and the pressure to make the company money can be strangely high given the semi-altruistic mission that is espoused from management. Some of the divisions run visa exchange programs that are kind of sketchy. There is a lot of disillusionment among employees who often stay a year or less.

3.0
Dec 4, 2012
Recommend
CEO approval
Business Outlook

Pros

On the ground level, the employees at peer level are nice people, friendly. The location of the office is convenient. If you have a good relationship with your direct manager, you can have more flexibility at work. There isn't a huge stress to work late or much overtime - it's rather relaxed (which is a mentality that can actually be a con when trying to actually get things done that require help from others).

Cons

They keep the pay averages on the low end of all salary ranges, and give meager raises. Stifling corporate environment that does not produce much creativity (many times well-supported and researched ideas from below get stopped at the top). The lack of resources across departments means that there aren't typically enough staff and money to do the work (or do it properly) upper management wants done. There is very little transparency across the board, with very poor data analysis capabilities to boot, so the lack of support to measure marketing tactics makes a marketers job more difficult and vague than it need be. I would question the health of the business for the future - and how long Intrax will be as large of a company as it is now.

1.0
Oct 11, 2012
Recommend
CEO approval
Business Outlook

Pros

The company's mission is good on "paper" mostly but some divisions (AYUSA) honor the mission thoroughly.

Cons

Absolutely no support from management or HR, when you speak to anyone higher-up they don't even look at you but more like through you - you are not valued. The work load is impossible yet no manager helps assign appropriate resources. There is no support for growth and development of employees - sure they will send you to training but when it comes to mentoring and helping employees develop, what you are likely to get is a lot of negativity and suggestions that you are nothing but a failure which is what they want you to be to maintain a quick turn-over therefore minimum salaries. After being at Intrax for many years, I was put in a position where my own manager would position people against each other and sit back to watch the drama unfold.

Viewing 106 - 108 of 119 Reviews

Glassdoor has 127 Intrax reviews submitted anonymously by Intrax employees. Read employee reviews and ratings on Glassdoor to decide if Intrax is right for you.