Intuit reviews

You will likely come in underpaid thinking you will get raises. Wrong. You will remain underpaid and you will be a donkey chasing the carrot. More training. Pass this test. Pass that test. More training. Oh, we changed our rules not once, not twice, not three times…so much that no one can keep up. If you ask if something changed, you are only drawing attention to yourself. The stress this job will cause you is completely crazy. You will question what you know even when you have tons of experience and education. Managers tell you conflicting information regarding raises, job titles, etc. And your manager will change constantly as well as your job duties. You will be expected to train on a dime and move where ever Intuit needs you to go at the moment. Don’t count your bonus as part of your salary. They like to let people go right before they would qualify for the bonus that year. They also will give you less than you were told for your bonus during onboarding. They do match well on the 401k but you won’t make enough money to survive…especially if you are single. If you have kids to support, this is even worse for you. If you prize your mental wellbeing, your fitness level and your way of life, find a different employer. This employer does not appreciate their employees. If you have accounting experience at all, it is easy to see they are minimizing their Cost of Labor (that’s you) in order to raise their profits. Great for the shareholders—-not so great for the worker bees. Don’t get played. If you are stuck here now, find your way out.

Imagine a large, commercial airplane stuffed full with policy, procedures, changes, and ever-evolving new product lines you need to push (when the expertise you were hired for couldn't be farther from a Sales position) was dropped on you from the sky. Your job is to catch all that paper before it hits the ground, read, absorb, and utilize it all while talking to customers and solving their problem--often while also reading and interpreting a complex tax law. Other than the initial training (for which they only allocate 1/2 the needed time to complete unless you play videos at double speed), they rarely provide training time to read (much less learn) all the new information they throw at us every single day. It is not possible to learn all the crap they constantly throw at us without working off the clock. We are also required to beg customers for surveys--Not enough surveys, no bonus. Survey less than rating of 8 sends you into negative rating and you lose 10 of your 10 star ratings. Not enough 10 star ratings--lose bonus. Tax experts spend 75+% of call time dealing with customers' computer problems--problems they did not train us for, or even hint at this expectation in the job interview. Compensation is very low for the expertise required (and nowhere near what a private practice accountant would charge). When you factor in the wage theft going on, the compensation drops below the stated wage rate. Hourly employees are to be paid for ALL hours worked--not just the hours you fantasize you'd like it to take to do the job while simultaneously training and juggling all the new crap you continuously fling.