Intuit reviews

4.2

82% would recommend to a friend

(11,769 total reviews)
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Sasan Goodarzi

78% approve of CEO

77% positive business outlook

Intuit has an employee rating of 4.2 out of 5 stars, based on 11,769 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Intuit employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

12K reviews
2.0
Dec 11, 2009
Recommend
CEO approval
Business Outlook

Pros

benefits - excellent benefit package compensation package - salary/bonus, etc

Cons

senior leaders are not held accountable to results and deliver sub-standard work. This is tolerated and those who go above and beyond are not rewarded in any way. Employee development seems to stop once you reach a certain level. Expectations seem different for different levels of employees with regard to devleoping employees. If a frontline manager was not having performance conversations or coaching a frontline agent, they would be held accountable. It does not seem that accountability reaches to the Director and VP level. There is no accountability for directors and VPs who pay no attention to their direct reports and only manage their careers. People are making critical decisions that impact customers who have no idea what the work at the frontlines really is.

2.0
Sep 9, 2009
Recommend
CEO approval
Business Outlook

Pros

- great benefits - work/life balance - smart and passionate co-workers - products that solve important customer problems

Cons

Intuit used to be a great place to work, but it has turned unbelievably political in that last year or so (starting when Brad Smith took over as CEO). Constant re-orgs are management's attempt to fix things vs. coming up with a solid strategy to win. Lay-off decisions (and I agree that they were necessary in this economy) seem to come down to if you're a friend or were on the team of the latest VP you stay, but if you've disagreed with/challenged him in the past, you're gone. And if you're unlucky enough to work for someone who has disagreed with him in the past, you're out of luck too. As a result, if you want to keep your job, you've got to go along with whatever sr. management says and don't rock the boat. They say they want innovation and an open culture, but that's not the case these days. Adding to the troubles, groups within the same business unit often have conflicting goals so end up competing against each other rather than acting as a single company.

1.0
Dec 22, 2008
Recommend
CEO approval
Business Outlook

Pros

Management level employees have great benefits and incentives. Group medical benefits are among the best in the industry. Stock purchase plan gives decent investment opportunity.

Cons

If you aren't a salaried employee, advancement opportunities extremely limited. Any concerns voiced to manager will only result in a bad employee review. Continued outsourcing of product development and support positions - in past two years, four departments at this location have either been outright eliminated or relocated to either the Philippines or India, causing a reduction of over 70 people, some with zero notice. Opportunity for desirable projects is based on who you're buddies with other than who is qualified.

Viewing 289 - 291 of 11,769 Reviews

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