Invitation Homes reviews

3.5

68% would recommend to a friend

(550 total reviews)
avatar

Dallas Tanner

75% approve of CEO

65% positive business outlook

Invitation Homes has an employee rating of 3.5 out of 5 stars, based on 550 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Invitation Homes employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

Reviews by job title

550 reviews
3.0
Nov 13, 2024

Great people

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great co-workers, everyone works hard. Good teamwork and rapport.

Cons

Management likes to micro-manage and can be too lazy at times.

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Invitation Homes Response
1y
Thank you for taking the time to leave us an honest review. We wish you the best!
1.0
Nov 13, 2024
Recommend
CEO approval
Business Outlook

Pros

Not many pros with them

Cons

More than I'd like to spend time on

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Invitation Homes Response
1y
Thank you for taking the time to leave us a review. We wish you the best.
1.0
Nov 5, 2024
Recommend
CEO approval
Business Outlook

Pros

OT, PTO. Benefits and bonuses. Opportunities for internal rating and reviews, but nothing changed or seemed to make a difference with corporate.

Cons

No work/life balance. Be prepared for an unreasonable amount of work and lots of stress and pressure. Bonuses are based on reports with regular IT issues which would off-set reports and other data. Throw in some AI and human errors due to the overworked employees cutting corners and making stressed mistakes. And not having enough data for the AI to populate input correctly for the agent to accurately respond to customer inquiries.

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Invitation Homes Response
1y
Thank you for taking the time to share such honest and detailed feedback. While we’re glad to hear you found value in our OT/PTO/benefits and bonus programs, we’re truly sorry to hear about your experience with workload, stress, and the challenges around data accuracy and system reliability. Your comments about work/life balance and feeling unheard are important and they’re not taken lightly. We know that real improvement starts by listening to the people doing the work every day, and this is a reminder of how much better we can be at creating space for that input, especially before making changes that directly impact our teams. We're working to strengthen our systems, improve cross-functional communication, and reduce friction in day-to-day responsibilities, but we clearly have more work to do. Feedback like yours helps guide those conversations and keep us focused on what matters most—our people. Thank you again for sharing.
Viewing 64 - 66 of 550 Reviews

Glassdoor has 588 Invitation Homes reviews submitted anonymously by Invitation Homes employees. Read employee reviews and ratings on Glassdoor to decide if Invitation Homes is right for you.