Invitation Homes reviews

Forced OT/late nights 3 days a week. Expect you to process checks on holidays including Christmas day. No work life balance. Managers avoid resolving escalations. Unrealistic ideas came from portfolio managers who have 0 idea what the day to day is like for an APM At one point the expectation was to make 30 outbound calls a day(avg 4mins calls), while catching/returning all calls and managing the many other day to day items. Managers would refuse to help run checks even though both had check scanners. This often meant the 2 APM's that ran checks would have multiple days that end around 7pm in a row