Pros
Fantastic benefits and flexible work schedule.
Cons
Venture backed company so expect layoffs during turbulent economic times. Little to no opportunity for career advancement as the company hardly promotes from within because they do not want to take the time to prepare employees for those roles. Invoca is regarded as the most sophisticated call tracking software but because of this prestige, leadership has neglected how far the competition has come. Their competitors have almost fully caught up to Invoca’s main differentiators but at a fraction of the price. This neglect also applies to marketing as Invoca has let the competition dominate them in brand awareness. Unfortunately, the product is becoming antiquated and companies are trending away from navigating customers to their phone channel. Disorganization and a lack of direction is a huge issue for the company. Many employees receive no guidance and resources to improve. During my years there I had one performance review.
