Invoca reviews

Once training is over you're on your own. When you ask questions you're told to "figure it out" because they have "excellent documentation" which consists of private google drive folders. You couldn't find the answers even if you wanted to and the information is usually out of date or incorrect when you do find it. The product team just goes ahead with releases without telling the people who are supposed to support it. No training, no heads up, no roll-out plans. If you're in a remote office or a remote employee you are not setup up for success. You will have a feeling of dread when you go in to work in the morning.

The company pays 15-30% below market rate for nearly all positions and locations. This has a compounding affect on the caliber of people in all departments, particularly management. There are incompetent people in key positions that offer no vision or leadership whatsoever, making it nearly impossible to execute day to day responsibilities with any efficiency or scale. There is no cross-departmental collaboration whatsoever, and CS is seen as expendable second class citizens, which is mostly seen in services, which is total chaos. There is clearly a gambit taking place with top leadership to see if the company can be acquired before collapsing, so there is a lot of risk associated with joining this company.