InvoiceCloud reviews

3.6

59% would recommend to a friend

(104 total reviews)

Kevin O`Brien

72% approve of CEO

59% positive business outlook

InvoiceCloud has an employee rating of 3.6 out of 5 stars, based on 104 company reviews on Glassdoor which indicates that most employees have a good working experience there. The InvoiceCloud employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

104 reviews
4.0
Oct 27, 2024
Recommend
CEO approval
Business Outlook

Pros

InvoiceCloud has gone through alot of change over the last year and half. InvoiceCloud was a company under the Engagesmart umbrella. In January 2024 Engagesmart was acquired by VC, a few months later InvoiceCloud and other Engagesmart companies were disbanded and stood up as their own standalone company. This is no small task. The whole time, executive leadership was in constant communication with the employees as to what was happening. During this time, new sales leadership was brought into the company, One of the new sales VP's being a female, which was exciting to many as we have never had a female in sales leadership. Many of us were skeptical as she did not come from the industry, It did not take her long to gain credibility and respect as she set expectations and communicated the plan forward. New leadership is very involved, they do not sit in offices away from reality. They roll up their sleeves and you can tell they are invested in the success of their teams.

Cons

There are alot of internal meetings, they are informative but could be done less often.

5.0
Oct 22, 2024
Recommend
CEO approval
Business Outlook

Pros

This was the best experience I have had in my career. All teams are accessible and collaborative. They value customer service, but do not sacrifice employee satisfaction to obtain their company goals. EngageSmart is the first company I've worked for that truly values work-life balance for it's employees, rather than just talking about it. They offer excellent benefits and compensation.

Cons

Like many companies right now, they have had some layoffs due to restructuring. I have every confidence that they will remain a strong company that continues to focus on customers and employees.

4.0
Oct 11, 2024
Recommend
CEO approval
Business Outlook

Pros

Unlimited paid time off, yearly bonus

Cons

Fast pace and be chaotic at times.

Viewing 31 - 33 of 104 Reviews

Glassdoor has 108 InvoiceCloud reviews submitted anonymously by InvoiceCloud employees. Read employee reviews and ratings on Glassdoor to decide if InvoiceCloud is right for you.